General facilities:
Baby change facilities
Baby change facilities are located throughout the T1, T2 and T3.
BP (Petrol Station)
BP is located at the entrance to the Tullamarine Freeway when leaving Melbourne Airport, and together with McDonalds - provides a great place to top up before heading in to the CBD or beyond.
Flight Centre
Phone Number: (03) 9310 3322, Web site: www.flightcentre.com.au" rel="nofollow" target="_blank">www.flightcentre.com.au
Flight Centre's services include quoting and booking discount accommodation, airfares, insurance, traveller's cheques, tours and much more.
Preston Motors @ Melbourne Airport
Phone Number: (03) 9335-4044, Web site: www.prestonmotors.com.au" rel="nofollow" target="_blank">www.prestonmotors.com.au" rel="nofollow" target="_blank">www.prestonmotors.com.au" rel="nofollow" target="_blank">www.prestonmotors.com.au /
Located adjacent to the Long Term Car Park on the corner of Centre Rd & Depot Dr, Preston Motors @ Melbourne Airport is the perfect location for having your vehicle serviced while you are travelling interstate or overseas.
Hours of operation: Mon - Fri: 7.00am-7.00pm, Sat: 9.00am-12.00pm
Showers
Public shower facilities are located near the toilet areas on the Departures level of T2. Towels and shower kits can be purchased from Virgin Books & News, located on the Departures level.
Telephones
Telephones are located throughout T1, T2 and T3. Machines accept coins and phonecards and some also accept credit cards.
TTY telephone
A telephone for those with hearing difficulties is located on the ground floor of T2 Arriva
Vodafone: Mobile phone rentals
Phone Number: (03) 9335 4455, Web site: www.vodafone.com.au" rel="nofollow" target="_blank">www.vodafone.com.au" rel="nofollow" target="_blank">www.vodafone.com.au" rel="nofollow" target="_blank">www.vodafone.com.au
Why take your own mobile on holidays when you can rent one from Vodafone? With reasonable rates, no charge for incoming calls within Australia and access to SMS messaging and voicemail - there is no reason to risk your own mobile phone. Vodafone is located in T2 Arrivals, and has outlets at most International Airports throughout Australia for drop-off and collection - making it easy to return the phone once you have finished with it.
Web access kiosks
For those keen to send an email to a loved one, catch up on work, or surf the web - Melbourne Airport has internet kiosks located throughout the terminals.
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Currency Exchange & Banking
Currency Exchange
ANZ
Phone Number: (03) 9338 3632
ANZ's exchange outlets at Melbourne Airport offer regular bank rates, ensuring you receive the same great rates available at ANZ branches. Open 21 hours a day, seven days a week, you will be able to choose from over 50 currencies just prior to boarding your flight. The foreign currency exchange outlets are conveniently located in T2 - on both the Departures and Arrivals levels. You can pay by cash, your ANZ account, debit card, or use any Australian Visa or MasterCard. General banking services are available at the T2 Departures outlet located before Customs. The outlet provides all the services you would expect from a regular bank - like cash/cheque deposits and withdrawals, along with a few you might not, such as opening new accounts or term deposits, and credit card applications.
Travelex Worldwide Money
Phone Number: 03 9335 5455, Web site: www.travelex.com.au" rel="nofollow" target="_blank">www.travelex.com.au" rel="nofollow" target="_blank">www.travelex.com.au" rel="nofollow" target="_blank">www.travelex.com.au /
Apart from a wide range of currency banknotes, travellers cheques and travel related products, Travelex also offers Qantas Frequent Flyer points on foreign currency and cash passport purchases. Full terms and conditions apply, please visit the Travelex website for full terms and conditions.
location: T2 (International) - First floor (Departures), 2 (International) - Ground floor (Arrivals)
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Medical:
Airport Pharmacy
Located next to the Airport Medical Centre, the Airport Pharmacy provides a comprehensive range of "over the counter" and prescription medicines and specialises in health products for travelling. The Airport Pharmacy also stocks a range of personal hygiene products, vitamins, skin-care and gifts including cosmetics and perfumes. Passport photos, statuatory declarations and photocopy and fax services are also available.
location: T1 (Domsestic) - Qantas & Jetstar - First floor
Hours of operation:
Monday to Thursday 7am to 8pm Friday 7am to 9pm Saturday 7am to 8pm Sunday 7am to 8.30pm
O’Gorman Airport Medical Centre
Phone Number: (03) 9330 0088, Web site: www.ogam.com.au" rel="nofollow" target="_blank">www.ogam.com.au" rel="nofollow" target="_blank">www.ogam.com.au" rel="nofollow" target="_blank">www.ogam.com.au
O'Gorman Airport Medical is a general medical practice open 7am-7pm Monday to Friday and 8am-1pm Saturday. It is situated in T1 Departures.
O’Gorman Airport Medical offers a full range of GP and passenger services including:
Immunisations and advice for travelers; Pre-flight anti-thrombosis injections and advice on deep vein thrombosis (DVT - "economy class syndrome") prevention. Pre-flight assessment of fitness to fly: If you are checking in and feel unwell or require special in-flight medical arrangements. Post-flight medical assessment. A range of cosmetic medical services.
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Luggage services:
Excess baggage or luggage delivery: Hellman Logistics
Phone Number: 03 9330 1178, Web site: www.hellmann.com.au" rel="nofollow" target="_blank">www.hellmann.com.au" rel="nofollow" target="_blank">www.hellmann.com.au" rel="nofollow" target="_blank">www.hellmann.com.au
Are you at the airport and have excess baggage, or do you have luggage you need to send over before you arrive? Hellman can help. They offer luggage transport to a number of overseas destinations at reasonable prices. Call Hellman Logistics for details on (03) 9330 1178.
Luggage storage: SmarteCarte
Web site: www.smartecarte.com" rel="nofollow" target="_blank">www.smartecarte.com" rel="nofollow" target="_blank">www.smartecarte.com" rel="nofollow" target="_blank">www.smartecarte.com /
A luggage storage facility is available at Melbourne Airport through SmarteCarte.
Rates are per 24 hours per piece:
- Hand luggage $10
- Suitcase/Backpack/Golf bags $14
- Skis/Bicycles/surfboards $20
Located in T2 Arrivals, SmarteCarte operates from 5am to 12.30am, 7 days a week. Photo ID is required for storage. (If desk is unattended at any time, pick up phone located at the desk).
Luggage wrapping: Protectabag
Phone Number: (03) 9310 3952, Web site: www.protectabag.com" rel="nofollow" target="_blank">www.protectabag.com" rel="nofollow" target="_blank">www.protectabag.com" rel="nofollow" target="_blank">www.protectabag.com
Protectabag can ensure that suitcases, boxes, golf clubs, back packs, baby buggies, car seats and any souvenirs are safely wrapped for before, during and after your flight. The service applies a strong film of stretch wrap plastic around your bag, forming a secure envelope of protection against objects being inserted or removed from your luggage. Protectabag wrapping also provides waterproofing, protection against rough handling damage, and ties-up any loose straps - minimising the chance of luggage being damaged in conveyor belt rollers. Protectabag also guards against the effects of zips popping open and provides support to weaknesses in baggage. Taking less than a minute, the Protectabag application allows for handles and wheels on the item to be freed so they can be used in the normal way. Other services provided by Protectabag include bubble wrapping damage protection and supply of small/medium inexpensive bags for repacking of overweight bags.
location: T2 (international) - Frist floor (Departures)
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FOOD&DRINKS: Many different kinds of cafés, restaurants and snack bars are available throughout the airport.
SHOPPING: There are duty-free shops in the International Terminal, including nine speciality GST-free shops and the Downtown Duty-Free stores, opened every day. There are also many other types of shops.
Read the rest of the Melbourne flights guide
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