King Shaka International Airport (DUR) Guide - Durban Flights

General Information





South Africa Stan...
(GMT +2 hrs)

+27 (0)31 451 6666

+27 (0)31 451 6672


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Durban - Driving Directions

The airport can be accessed from the M4 Southern freeway from Durban city centre.

Next: Durban Public Transport »

Durban - Public Transport

Airport shuttle services

These shuttle buses leave from the departures terminal:

Super Shuttle: Tel +27 (0)31 465 1606 / 1660 Cheetah Coaches (to Pietermaritzburg): Tel: +27 (0)333 420 2666 Coastal Motor Transport Bus Service (to Durban): Tel: +27 (0)31 465 5573


These taxis companies also operate from the departures terminal:

A Hassan Taxis: Tel +27 (0)31 564 0734 Aussies Radio Taxis: Tel +27 (0)31 309 7888 Boshoff Taxis: Tel +27 (0)31 306 6330 Checkers Radio Taxis: Tel +27 (0)31 465 5573 Eagle Radio Taxis: Tel +27 (0)31 337 2442

Next: Durban Car Parking »

Durban - Car Parking


Public car park

The car park at Durban International Airport uses the pay-on-foot system. Keep your ticket with you and pay for your parking at the pay stations in the parking area, as you will not be able to pay at the exit.

The pay stations accept coins (50c, R1, R2 and R5) and notes (R10, R20 and R50). Here is a list of the airport's parking tariffs.

ACSA manages the public car park.

Bookings: Tel +27 (0)31 451 6626

Supervisors: Tel +27 (0)31 451 6654

Enquiries: Tel +27 (0)31 451 6626

Drop Off Only Zone:

This service is now next to the current short term parking and is clearly signed posted. Users are encouraged to drop of passengers only in this area. It is not a parking zone or drop off zone and is monitored by Metro Police.

Next: Durban Intra Terminal Transfer »

Durban - Intra Terminal Transfer


This service is available from 05:30 to 21:00 to and from the terminal. The shuttles take people to and from the parking areas south of the terminal. The shuttle service will soon be given a boost as 4 additional golf carts will be introduced to complement the 2 taxis and 3 golf carts. ACSA believes that with the co-operation and understanding of the public we will be able to achieve this. As much as the MSP is sometimes seen as a temporary inconvenience, the public should be patient and try and allow the people that are working in affected area to do their jobs.

Next: Durban Car Hire »

Durban - Car Hire

Car Hire: Avis, Budget, Imperial, Hertz, National Alamo, Woodford, Khaya, Tempest, Thrifty and Europcar are represented at the airport. Car hire desks are located in Arrivals areas.

Avis Car Rental: Tel +27 (0)31 408 1777 Imperial Car Hire: Tel +27 (0)31 469 0066 Hertz Car Rental: Tel +27 (0)31 469 4247 Budget Car Rental: Tel +27 (0)31 408 1888 Europcar Car Rental: Tel +27 (0)31 469 0667 Khaya Car Hire: Tel +27 (0)31 469 4057 Tempest Car Hire : Tel +27 (0)31 469 0660 Thrifty Car Rental : Tel: +27 (0)31 451 6828 National Alamo : Tel: +27 (0)31 469 1732 Woodford : Tel: +27 (0)31 408 1009

Next: Durban Info And Helpdesks »

Durban - Info And Helpdesks


# Durban International Airport helpdesk: Tel +27 (0)31 451 6758

# Automated flight Information: Tel 086 72 77 888


Information Centre

ACSA information centre

ACSA information office in the departures passage.

Tel: +27 (0)31 451 6582

Tourist information kiosk

This tourism information office, which is in the arrivals area, is operated by KwaZulu-Natal Tourism, Durban Africa and ACSA. The center offers visitors up-to-the-minute information about events, attractions and services in the province. It also offers fax and Internet facilities, as well as access to accommodation and sightseeing tours.

It is open Monday to Saturday, from 8am to 9pm, and on Sunday from 9am to 9pm.


There is an Airports Company South Africa information centre in the main terminal. In addition, there is a tourism information office, operated by KwaZulu-Natal Tourism Authority, Durban Africa and Timeless Africa.

This office offers information on events and attractions. The office is open 0700-2100 Monday-Friday and 0900-2100 Saturday-Sunday and can be contacted on +27 (0)31 4516699.

Next: Durban Airport Facilities »

Durban - Airport Facilities


Foreign exchange

A bureau de change, on the ground floor of International Arrivals and International Departures, is open when international flights arrive and depart.


ABSA, which is in the public concourse, opens 30 minutes before the first flight and closes 30 minutes after the last flight.

Tel: +27 (0)31 408 1408

Automated teller machines (ATMs)

First National Bank, Nedbank, Standard Bank and ABSA Bank have ATMs in the public concourse.


Executive lounges

The Premier Lounge

The Premier Lounge is an executive lounge that is open to any passenger, no matter the airline or ticket class.

Business class lounge

This opens 30 minutes before the first departure and closes 30 minutes after the last departure every day.


Post office

The Post Office, which is in the public concourse, opens 30 minutes before the first flight and closes 30 minutes after the last flight.

Tel: +27 (0)31 451 6635


Restaurant and pubs


Spur Family Restaurant: Tel +27 (0)31 451 6952 Gass Airport Lounge: Tel: +27 (0)31 451 6952 Panarottis Pizza and Pasta: Tel +27 (0)31 451 6952 House of Coffees: Tel +27 (0)31 451 6921


Panarottis Pizza and Pasta: Tel +27 (0)31 451 6653 Gass Cigar Bar: Tel +27 (0)31 451 6952



The Airport Shopping Safari website,, has a guide to all of Durban International Airport's shops – as well as some of their great deals and special offers.

Public concourse

Cosmic Candy: Tel +27 (0)31 451 6923 Izimbali Florist Shop: Tel +27 (0)31 451 6911 Exclusive Books: Tel +27 (0)31 408 1242/40 Vodashop Rent a Phone: Tel +27 (0)31 469 2796 Rythmic Beat: Tel +27 (0)31 408 1177 Saints & Sinners: Tel +27 (0)31 408 1331 Moyisa Curio: Tel +27 (0)31 451 6943 Pharmacy: Tel +27 (0)31 408 1016 Ocean Africa: Tel +27 (0)31 451 6917 Hambe Kahle: Tel +27 (0)31 451 6500 Cross Trainer: Tel +27 (0)31 408 1155 MTN: Tel +27 (0)31 408 1157

Domestic Terminal – public area

Sneakers: Tel +27 (0)31 701 2949

Domestic Terminal – restricted area

Cosmic Candy: Tel +27 (0)31 451 6923 Tie Stop: Tel +27 (0)31 469 3076 Exclusive Books: Tel +27 (0)31 408 1242/40

International Terminal - restricted

Big 5 Duty Free: Tel +27 (0)31 408 1869



Public telephones

Public telephones that take coins or cards can be found:

on the ground floor of the arrivals area; on the ground floor of the departures area; and on the ground floor of the check-in area.



Trolleys are available in front of both terminals, in the car parks and in the car-hire areas.

Next: Durban Conference Facilities »

Durban - Conference Facilities

Conference & Business facilities:

The airport has an ACSA VIP lounge facility in Arrivals (tel: +27 (0)31 451 6666). For further details and bookings, passengers should contact Colin Naidoo. There is a domestic South African Airways business class lounge (tel: +27 (0)31 450 2246) located in the Departures.

Next: Durban Handicapped Facilities »

Durban - Handicapped Facilities

There are lifts, ramps, wheelchairs, disabled toilets and reserved parking for disabled passengers.

Next: Durban Wireless Lan »

Durban - Wireless Lan

MWEB provide WiFi internet access through airport.

Next: Durban Hotels »

Durban - Hotels

There are no hotels at the airport. There are, however, numerous bed and breakfasts close to the airport. Contact the KZN Tourism Kiosk (tel: (0)31 451 6666) for more information.

Next: Durban News Update »

Durban - News Update


Multi Storey Parkade Update at Durban International Airport

The construction of the 1st phase of the R90m multi storey parking (MSP) project at Durban International Airport (DIA) is in its second month of construction and is scheduled to be completed by August 2006. The project will then commence with the 2nd and 3rd phase with the completion of the project is scheduled for May 2007.

As was expected and was communicated, the available parking space has become a major concern. Due to the construction of the 1st Phase, about 270 parking bays were lost for the construction to continue. This situation also affected the current drop off only zone with a temporary drop off zone now available between the construction site and the short term parking.

To ensure that inconvenience to the users is minimised and with safety being a priority, Airports Company South Africa (ACSA) is trying it’s utmost to make the public aware by strategically erecting signage and realigned walkways to and from the terminal. To ensure the safety and security of airport users and their property, ACSA has together with WLS, SAPS and Khulani Security, increased its security resources, patrols, parking attendants, improved fencing and lighting in all public parking areas.

ACSA has placed parking attendants and security staff in the areas where, due to the constraints and challenges faced with available parking during certain peaks periods members of the public are forced to park in non-designated parking areas. ACSA admits that this project has come with its own unique challenges but is trying to do all possible to ensure vehicles are parked and that their vehicle is kept safe.

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