Macdonald-Cartier International Airport (YOW) Guide - Ottawa Flights

General Information





Eastern Standard ...
(GMT -4 hrs)

+1 (1)613 248-2088

+1 (1)613 248-2012


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Ottawa - Driving Directions

Getting Here

Ottawa Centre

The Ottawa Airport is conveniently located at the South end of the Airport Parkway. To access the Parkway, take Bronson Avenue South from the Queensway (Highway 417) East or West off ramps.

Ottawa East

From the East end of Ottawa, exit Highway 417 at Walkley Road. Drive down Walkley West to the Airport Parkway. The turnoff is on your left, directly after the OC Transpo bus station. Directional signs are posted along the way.

Ottawa West

When approaching Ottawa from the West on Highway 417, exit Highway 416 South and proceed to Hunt Club Road West exit. Take Hunt Club Road (East) to Uplands. Turn right on Uplands and right again on the Airport Parkway. Directional signs are posted along the way.

Next: Ottawa Public Transport »

Ottawa - Public Transport


Limousine Service (on demand)

Airport service: 613-523-1560

Toll-free number: 1-888-901-6222


Taxi Service

Dispatch: 613-523-1234

Fare: $25 average to downtown


Hotel Shuttle

Departs from post 13 outside the level 1 Arrivals area.


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Fare (One way)

1 adult

2 adults

3 adults $14.00

$11.00 each

$8.00 each

Children (8 - 14)

Children (7 and under) $8.00 each


Fare (Return) $22.00

Hours of Operation


First downtown pick-up

First airport pick-up

Departs from airport 5:00 a.m. - 12:05 a.m.

Every 30 minutes

5:00 a.m. at Novotel Hotel

5:35 a.m.

5 and 35 minutes after the hour


Public Transit (OC Transpo)


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Cash Fares (exact change only)

Adults 12 and over

Children 6-11

Children 5 and under $3.00 or 2 tickets

$1.50 or 1 ticket


Route 97 departs from post 14 outside the level 1 Arrivals area.

Bus tickets are available at the Ground Transportation Desk located on level 1 at the centre door of the Arrivals area.

95 cents/ticket (minimum purchase 2 tickets@ $1.90)

$7.25 Day Pass if purchased on the bus.

$6.00 Day Pass if purchased at the Ground Transportation Desk.

Route 97 uses low-floor, fully accessible buses that accommodate wheelchairs


Accessible Transportation

Airport Services 613-523-1234


Para Transpo



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6:30 a.m. - 8:59 a.m. $4.00 or 3 OCTranspo tickets

All other times $3.00 or 2 OCTranspo tickets

Children 5 and under are FREE


Priority Patient Transfer Service

Information: 613-727-0168

Toll free: 1-866-561-PPTS (7787)

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Next: Ottawa Car Parking »

Ottawa - Car Parking


P1 - Parkade

P1 – Parkade is for those staying a few hours to a day.

$2.00 per 15 minutes

$16.50 maximum per 24 hours

P4 - Long Term - Overheight

P4 is within walking distance of the new passenger terminal building and is designed to be used for hourly, daily, or long term stays.

$2.00 per 15 minutes

$12.00 daily maximum per 24 hours

$60.00 weekly maximum


For the frequent flyer on the go.

Save time and money. Enjoy easy, hassle free parking and easy access to the terminal and your departure gate. Equipped with an AVI transponder, your arrivals and departures to and from the Parkade will be painless. Parking fees will be charged monthly against your pre-authorized credit card.

To find out more about this service, please call the Parking Administration office at 613-248-2000 ext. 1135.

General Information

Cash, debit card and credit cards (AmericanExpress, Mastercard, Visa, Diners Club/enRoute) are accepted at all parking lots.

The maximum vehicle height clearance in the Parkade is 2.25m.

Disabled parking is available on all levels of the Parkade.

Snowed in?

Maintenance Crews will dig you out.

Need a boost?

Portable battery boosters available.

For any assistance, please contact the Parking Office at 613-248-4304 or visit the Ground Transportation desk at level 1 of the terminal.

Next: Ottawa Intra Terminal Transfer »

Ottawa - Intra Terminal Transfer

Car parks are in walking distance from the terminal building.

Next: Ottawa Car Hire »

Ottawa - Car Hire

Car Rental

Car rental companies are conveniently located in the Parkade, across the street from the passenger terminal building.











Next: Ottawa Info And Helpdesks »

Ottawa - Info And Helpdesks

General Information (9 a.m. - 9 p.m.)

Arrivals 613-248-2125

Departures 613-248-2141


Infoguide Volunteers

The Infoguide volunteer program has been in place at the Ottawa Airport since 1989; first under the direction of the Toronto based organization “Travellers Aid” and then in 1997, they became part of the Ottawa Airport Authority team and took on their current name Infoguide. With two Infoguide kiosks at the airport; one in Arrivals on level 1 and on level 3 in the check-in area, a group of nearly 90 volunteers provide assistance to visitors 7 days a week.

As the first point of contact for many visitors, the Infoguide volunteers are true ambassadors to the airport and the National Capital region.

Arrivals telephone number: 613-248-2125

(Mon-Sun 9 a.m. to 9 p.m.)

Departures telephone number: 613-248-2141

(Mon-Fri 7 a.m. to 10 a.m. ; 2 p.m. to 8 p.m. ;

Sat-Sun 8 a.m. to 11 a.m. ; 2 p.m. to 8 p.m. )

If you are interested in becoming an Infoguide Volunteer, please contact 613-248-2000 ext. 1058 for further information.


Lost & Found

For articles lost in the passenger terminal building, on the airport property, or at the security pre-board screening, please contact the Lost and Found office at 613-248-2054 or visit their counter on level 1 of the terminal.

For lost luggage or articles left on an airplane, please refer to your airline.

For articles left in a taxi on the way to the airport, please refer to the taxi cab company you used to get to the Airport.

For articles left in an Airport Taxi, please refer to the Taxi Dispatch on the inner curb of the arrivals roadway or call 613-523-1234.

Next: Ottawa Airport Facilities »

Ottawa - Airport Facilities

The Capital Lounge

Treat yourself to Ottawa Airport 's new executive lounge - The Capital Lounge by Penauille Servisair - a tranquil and comfortable place to work or relax before your flight. As a departing passenger, you now have access to high quality services and business facilities, regardless of which airline you are travelling with or your class of travel.

Services offered include:

Comfortable seating Dedicated staff Complimentary soft drinks, beverages and snacks Newspapers and magazines Access to business facilities including writing desks, WiFi, Internet access, telephone and fax Restroom facilities

For further information or to book lounge access, please call 613-248-2083 or visit


Baggage Storage

Passengers wanting to store extra luggage when they visit Ottawa or to store winter items when they travel to a sunny destination can do so at the Baggage Storage Service located on level 1 at the South end of the passenger terminal building. At a passenger’s request, this organization will also mail items that would have been otherwise confiscated at the security screening area. This organization is open 24 hours per day, 7 days per week.

For more information about this service, please call 613-523-8880 or visit their web site at PARS 2000.


Food and Beverage:

Byward Taps

Located on level 2 beyond security

Open daily - 11:30 a.m. to 11 p.m.

Grab & Go

Located on level 2 beyond security in the transborder holdroom

Open daily - 5:15 a.m. to 8 p.m.

Harvey's/Swiss Chalet

Located on level 3 in the Food Court

Open daily - 6 a.m. to 10 p.m.

Nate's Rideau Bar & Grill

Located on level 3 in the Food Court

Open daily - 6:30 a.m. to 9 p.m.


Located on level 2 beyond security

Open daily - 6 a.m. to 9 p.m.

Second Cup/Bar

Located on level 2 beyond security

Open daily - 5 a.m. to 11 p.m.

Second Cup News Café

Located on level 3 across from US Check-In

Open daily - 5 a.m. to 5 p.m.

Senate Chamber Bar

Located on level 2 beyond security in the transborder holdroom

Open daily - 10:30 a.m. to 8 p.m.

Tim Horton's

Located on level 3 in the Food Court

Open daily - open 24 hours

Tim Horton's

Located on level 2 beyond security

Open daily - 5 a.m. to 9 p.m.

Tim Horton's

Located on level 1 in the arrivals hall

Open daily - 6 a.m. to 11 p.m.


Located on level 2 beyond security in the old terminal

Open daily 6 a.m. to 10 a.m. and

3 p.m. to 7 p.m.

These food and beverage outlets are administered by HMS Host, the master food concessionaire for the passenger terminal building. HMS Host may be reached at 613-248-2174.



AerRianta International Duty Free - International store

Located on level 2 beyond security

Open 2 hours prior to departure for direct international flight


AerRianta International Duty Free - Transborder store

Located on level 3 behind the US Check-in Counters

Open Daily - 4:30 am to 7 p.m.



Located on level 2 beyond security

Open daily - 6:30 a.m. to 7 p.m.


Bytown Marché

Located on level 1 in the arrivals hall

Open daily - 6 a.m. to 11 p.m.


Discover Ottawa

Located on level 2 beyond security

Open daily - 5:30 a.m. to 10 p.m. (or last flight)


Discover Ottawa

Located on level 2 beyond security in the transborder holdroom

Open daily - 5:30 a.m. to 10 p.m. (or last flight)


The $15 Boutique

Located on level 2 beyond security

Open daily - 6:30 a.m. to 8 p.m.


Fuzzy Wuzzy (Toy Store)

Located on level 2 beyond security

Open daily - 6:30 a.m. to 8 p.m.


Great Canadian Book Store

Located on level 2 beyond security

Open daily - 6 a.m. to 10 p.m.


The Home Team Sports

Located on level 3 before the Food Court

Open Monday to Sunday - 7 a.m. to 8 p.m.


The Icewine Store

Located on level 3 before the Food Court

Open Monday to Saturday - 7 a.m. to 8 p.m.

Sunday - 11 a.m. to 6 p.m.



Located on level 2 beyond security in the transborder holdroom

Open daily - 5:30 a.m. to 10 p.m. (or last flight)


Relay (Newstand)

Located on level 2 beyond security

Open daily - 5:30 a.m. to 10:30 p.m. (or from first flight until last flight)


Relay (Newstand)

Located on level 3 before the Food Court

Open daily - 5:30 a.m. to 10 p.m. (or from first flight until last flight)


Rideau Business Centre

Located on level 2 beyond security

Open Monday to Friday - 9 a.m. to 7 p.m.

Saturday - 3 p.m. to 8 p.m.

Sunday - 3 p.m. to 11:30 p.m.


Runway Essential

Located on level 2 beyond security

Open daily - 4:30 a.m. to 11 p.m.


Savour Ottawa

Located on level 3 before the Food Court

Open daily - 6:30 a.m. to 8 p.m.


:10 Minute Manicure

Located on level 2 beyond security

Open daily - 9 a.m. to 6:30 p.m.


Virgin Records

Located on level 3 before the Food Court

Open daily - 5:30 a.m. to 10 p.m. (or last flight)



Financial Services

Alterna - Automatic Teller

Located on level 1 on the South end of the building

Open 24 hours

ICE Currency Services

Located on level 3 across from US Check-In counters

Open daily - 5:00 a.m. to 6:00 p.m.


ICE Currency Services

Located on level 1 outside Canada Customs and Immigration

Open daily - 9:00 a.m. to midnight


Royal Bank - Automatic Teller

Located on level 1 on the North end of the building

Open 24 hours

Other automatic banking machines are located throughout the terminal both before and beyond pre-board security screening.

Next: Ottawa Conference Facilities »

Ottawa - Conference Facilities

Hunt Club Executive Boardroom:

The Hunt Club Executive Boardroom would be at home in any Fortune 500 headquarters, and is the perfect venue for letting your clients know how important they are to you. It also features a luxurious boardroom setup that comfortably seats 20 and a built-in projector for dynamic presentations.

Flexible Facilities:

In addition to the prestigious Hunt Club Executive Boardroom, the Ottawa International Airport Authority offers five other meeting facilities. Our climate-controlled rooms are available in flexible semi-executive and basic formats, and can be configured for large (up to 16 people) and small (up to eight people) meetings, and divided for breakout sessions. All feature Internet connectivity at no extra charge, and support robust presentations.

To book your meeting facility, or for more information on our facilities and services, please call us at 613-248-2100 or e-mail us at boardrooms@

Next: Ottawa Handicapped Facilities »

Ottawa - Handicapped Facilities

Airport is fully wheelchair accessible. Should you require assistance when travelling, please contact your airline prior to arriving to the airport. They will ensure that someone is available to help you and/or that a wheelchair is available for you.

Next: Ottawa Wireless Lan »

Ottawa - Wireless Lan

Concourse provide WiFi internet access through airport. ($9.95 per 24 hours)

Next: Ottawa Hotels »

Ottawa - Hotels

Novotel Ottawa

33 Nicholas Street Ottawa, Ontario K1N 9M7

Ph: 613-230-3033 Fx: 613-760-4765

1-800-NOVOTEL (668-6835)

email: H0979@

The Novotel Ottawa hotel is ideally located in downtown Ottawa in the heart of the Nation's Capital. One of the finer Ottawa hotels, it offers its clients a warm, cozy and intimate accommodation experience. The hotel specializes in personalized, friendly services in a quiet stress free environment.


Les Suites Hotel, Ottawa

130 Besserer Street, Ottawa, Ontario K1N 9M9

Tel. (613) 232-2000 Fax. (613) 232-1242

Call us direct, toll-free at 1-800-267-1989

E-mail: feedback@

Les Suites Hotel, Ottawa is situated in the heart of downtown, just steps away from the business district, museums and many popular attractions. Discover plenty of great shopping, cultural, dining and nightlife experiences all within walking distance.


The Westin Ottawa

11 Colonel By Drive


Ontario K1N 9H4


Phone: (613) 560 7000

The hotel is located 15 km from the airport.

Experience the essence of renewal and tranquility in the nation’s capital. Located in the heart of the city, The Westin Ottawa is the destination for business and leisure guests alike. Complementing the Westin’s ambience are its indoor walkways to both the Rideau Centre Shopping Mall and Ottawa Congress Centre. The ideal location of The Westin Ottawa provides guests an opportunity for exploration of the many historical and cultural elements of the city.


Fairmont Chateau Laurier

1 Rideau Street,




tel: (613) 241 1414

fax: (613) 562 7030

email: chateaulaurier@

Reflecting the confidence, dignity and style of Ottawa, Fairmont Château Laurier stands as a testament to this dynamic, thriving city. Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Château Laurier is a magnificent limestone edifice with turrets and masonry reminiscent of a French château.


Lord Elgin

100 Elgin Street

Ottawa, ON K1P 5K8

Tel: (613) 235-3333

Toll Free: (800) 267-4298 (Canada & US)

Fax: (613) 235-3223

Comments/Suggestions: comments@

Sales/Administration: sales@

Reservations: reservations@

Accounting: accounting@

The Lord Elgin Ottawa resort has long been considered a landmark. Ideally located in the heart of downtown Ottawa, directly across from Confederation Park and the National Arts Centre. Lord Elgin is steps away from the Rideau Canal, Ottawa Congress Centre, Parliament Buildings and Ottawa Rideau Centre. Try the hundreds of dining choices on Elgin Street and in the nearby Byward Market.


Sheraton Ottawa Hotel

150 Albert Street

Ottawa, Ontario K1P 5G2


Phone: (613) 238-1500

Experience a warm welcome and true hospitality the moment you arrive at Sheraton Ottawa Hotel. Located in the heart of Canada's capital, our hotel is just 15 minutes from the Ottawa International Airport and only steps away from Parliament Hill, the Byward Market, the National Arts Centre, and the National Gallery of Canada.


Crown Plaza Ottawa hotel

101 rue Lyon Street, Ottawa

For Hotel Reservations:



Every season provides a reason to treat yourself to the best that Ottawa has to offer! Visit with us and you'll find the Nation's Parliament buildings, Museums and the Rideau Canal at your fingertips. Located in Ottawa's political and business hub, you can dine in our highly acclaimed restaurant, then relax in your well-appointed rooms, enjoying many of our in-house amenities and services tailored to your special needs. Alternatively take advantage of our comprehensive business and conference facilities.


Ottawa Marriott

100 Kent Street

Ottawa, Ontario K1P 5R7 Canada

Phone: 1 613 238 1122

Fax: 1 613 783 4229

Sales: 1 613 783 4205

Sales fax: 1 613 783 4228

Toll-free: 1 800 853 8463

Hotel is located 20 km from the airport.

Located in the heart of Downtown Ottawa and one block from the Parliament Buildings, the Ottawa Marriott is within walking distance of the the famous Byward Market and principal downtown financial district. With floor to ceiling windows, our spacious guestrooms are equipped with a well-designed work area and high speed internet. Relax and unwind in our indoor heated pool, fitness centre and the Kids Zone activity centre. Take in a 360-degree panoramic view of the city while dining at the Merlot Rooftop Grill - Ottawa's only revolving restaurant. Parking is available based on vehicle height.


Delta Ottawa Hotel

361 Queen Street

Ottawa, Ontario

K1R 7S9

Tel: 613-238-6000

Fax: 613-238-2290

Toll-Free: 1-877-814-7706


Minto Suite Hotel

185 Lyon Street North

Ottawa, Ontario

K1R 7Y4


Ottawa Direct Line 613.782.2350

Toll Free for Canada & USA 1.800.267.3377

Fax 613.232.6962

Stay at Minto Suite Hotel right in downtown Ottawa and you're just steps from the business and shopping district of the Nation's Capital.


Hotel airport shuttle operated by YOW Airporter has scheduled stops near all above hotels, on request it also stops at foloowing hotels: Albert At Bay Suite Hotel, Albert House Inn, Arc The Hotel, Arosa Suites Hotel, Best Western Victoria Park Suites, Bostonian Executive Suites, Business Inn, Capital Hill Hotel and Suites, Holiday Inn Hotel and Suites, Courtyard By Marriott, Embassy Hotel and Suites, Extended Stay Deluxe, Cartier Place Suite Hotel, Quality Hotel Ottawa, Radisson Hotel Ottawa, Residence Inn, Travelodge Doral Inn.

FARE: $11 (OW), $22(RT)

Next: Ottawa News Update »

Ottawa - News Update


Date Posted: 04-Apr-2006

April 4, 2006 (Ottawa) – The Ottawa International Airport Authority announced today that the Board of Directors has approved the $95 million Airport Expansion Program Phase II (AEP II).

In 2005, the Authority announced that it was ready to start designing the expansion to the domestic and international holdroom at the south end of the terminal. Expansion will add 12 gates, seven passenger bridges and more than 7,000 m2 of holdroom space.

“Given the increase in passenger volumes, and the addition of several flights and charter airlines since the opening of the new terminal in 2003, we are now at the point where congestion during peak times could become an impediment to further growth” said Airport Authority Chair Jim Durrell. “We are ready to address the need for additional space”.

“We have worked on an excellent design for the past 11 months, and are ready to go to tender for major project elements including building construction, apron construction and civil works and demolition” said Authority President and CEO Paul Benoit. “With the support of the Board of Directors, we can now move quickly, but carefully, and look forward to building on the tremendous success that was achieved in Phase I.”

The architects and designers have incorporated many of the same elements and finishes that are prevalent in the terminal into the expanded space for continuity and flow. An extensive recycling program will be adopted for this project; approximately 75% of the old terminal, which will eventually be demolished, will be repurposed. There are also plans to incorporate B.C. fir timbers from a WWII hangar that is currently being demolished; the wood will add warmth and charm to the space and will offer a constant reminder of the airport’s rich military history.

The project, which is expected to finish in 2008, offers more good news for both the traveller and the taxpayer in that there are no plans to raise the Airport Improvement Fee and that the entire project will be paid for once again without the use of taxpayer’s money.

OMCIAA operates Ottawa International Airport without government subsidies under a 60-year lease transfer agreement with Transport Canada. The OMCIAA’s mandate is to manage, operate and develop airport facilities and lands in support of the economic growth of the National Capital Region.

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