Charlotte/Douglas Intl (CLT) Guide - Charlotte Flights

General Information

CLT

KCLT

-80.94388889

35.21500000

Eastern Standard ...
(GMT -4 hrs)

704 359 4910

704 359 4030

info@charlotteair...

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Charlotte - Driving Directions

From I-85

Take Exit 33 to Billy Graham Parkway and travel approximately one and a half miles, exiting on Josh Birmingham Parkway at the sign denoting the Airport.

From Uptown Charlotte

Take I-277 to I-77 South, take Exit 6B to Billy Graham Parkway and travel approximately five miles, exiting after the second traffic light at the Charlotte Douglas International Airport exit. Availability of airport parking will be indicated on signs along Josh Birmingham Parkway.

From I-77

Take Exit 6B to Billy Graham Parkway and travel approximately five miles, exiting after the second traffic light at the Charlotte Douglas International Airport exit. Availability of airport parking will be indicated on signs along Josh Birmingham Parkway.

From I-485

Take the Wilkinson Blvd./Highway 74 exit and travel approximately 1 1/2 miles on Highway 74 East. Turn right at the Wilkinson Blvd./Little Rock Road stoplight intersection. You will then pass the airport's Satellite Parking Lots. Next, turn left onto Old Dowd Road and follow the signs to the airport terminal.

Next: Charlotte Public Transport »

Charlotte - Public Transport

All ground transportation is located on the curbside of the lower Baggage Claim level of the terminal with the exception of City Bus Service which picks up on the east end of the upper Ticketing level of the terminal.

Hotel/Motel Courtesy Vehicles:

Courtesy vehicles are available for select hotels and motels. All participating hotels and motels may be contacted through one of four Traveler Information Centers on the Baggage Claim Level.

For a listing of airport area hotels, please visit www.charlottecvb.org" rel="nofollow" target="_blank">www.charlottecvb.org" rel="nofollow" target="_blank">www.charlottecvb.org" rel="nofollow" target="_blank">www.charlottecvb.org /.

CITY BUSSES: For details about city busses visit: http://www.charmeck.nc.us/Departments/cats/home.asp

Shuttle Service:

Customers can prearrange shuttle service by contacting one of the various providers on the Visitor Information boards located in Baggage Claim.

CONTRACT SHUTTLE/ VAN SERVICES:

COMPANY PHONE NUMBER

AIRPORT SHUTTLE, LLC (704) 894-0796

CAROLINA TRANSPORTATION SERVICE (704) 905-1030

CHERRY CONSULTING (MY BUS) (704) 556-1415

QUEENS AIRPORT SHUTTLE (704) 752-9858

SUPER SHUTTLE

TRANSMANNA EXECUTIVE TRANSPORTATION (704) 598-9934

WALKER TRANSPORTATION (704) 618-3499

Taxi Service:

Taxi service is available curbside, on the Baggage Claim level. An attendant is on duty from 6:45 a.m.-12:15 a.m.

TAXICAB SERVICE:

COMPANY PHONE NUMBER

AMERICAN CAB COMPANY (704) 375-1010

CHARLOTTE CHECKER CAB COMPANY (704) 333-1111

CROWN CAB COMPANY (704) 334-6666

DIAMOND CAB COMPANY (704) 333-3030

EAGLE CAB COMPANY (704) 525-3990

KING CAB COMPANY (704) 371-4444

NATIONS CAB COMPANY (704) 377-8066

PRESTIGE CAB COMPANY (704) 332-8001

ROYAL CAB COMPANY (704) 372-6666

SPEEDY CAB COMPANY (704) 376-6666

UNIVERSAL CAB COMPANY (704) 333-5555

YELLOW CAB COMPANY (704) 332-6161

LIST OF LIMOUSINES / LIMOUSINE SEDANS COMPANY:

COMPANY PHONE NUMBER

A1 LIMOUSINE (704) 393-3031

A R CAR SERVICE (704) 891-3202

A PERFECT RIDE (704) 201-1291

ACTION LIMOUSINE (828) 464-3910

ALTOS TRANSPORTATION (704) 591-3055

CAREY- FULL MOON LIMOUSINE (800) 522-7395

CAROLINA TRANSPORTATION SERVICE (704) 905-1030

CONNECTION TRANSPORTATION (704) 589-7744

DELTA TRANSPORTATION (704) 523-6565

EASTSIDE TRANSPORTATION (864) 609-5466

EXCELLENCE TRANSPORTATION (704) 717-9899

EXECUTIVE CAR SERVICE (704) 525-2191

EXECUTIVE EXPRESS TRANSPORTATION (704) 968-2732

FOR HIS GLORY LIMOUSINE (704) 527-3056

GW LIMOUSINE (704) 533-3196

JASSY LIMOUSINE (704) 517-3020

JOURNEY LIMOUSINE (704) 393-0207

LAKE NORMAN LIMOUSINE (704) 892-8879

LAKESIDE LIMOUSINE (704) 202-9942

LIMOUSINE CENTRAL LLC (704) 655-9119

LOTUS LIMOUSINE (704) 719-4799

MASTERS TRANSPORTATION (704) 618-1259

PEARL LIMOUSINE (704) 393-8444

RICHES & ROSES LIMOUSINE (704) 523-8997

RIO LIMOUSINE (704) 492-9353

ROSE LIMOUSINE (704) 522-8258

SIGNATURE LIMOUSINE (704) 202-9685

SILVER FOX LIMOUSINE (704) 622-9944

SKYCAP LIMOUSINE (704) 965-1359

LIST OF LIMOUSINES / LIMOUSINE SEDANS COMPANY

SOUTHPARK LIMOUSINE (704) 542-7788

UNITED TRANSPORTATION (704) 579-0402

VIP CAR SERVICE (704) 777-0601

Next: Charlotte Car Parking »

Charlotte - Car Parking

Remember, Only Immediate Loading and Unloading is permitted at Curbside.

As a reminder, Transportation Security Regulations prohibit vehicles to be left unattended on Ticketing/Baggage Claim Levels. All vehicles left unattended will be ticketed or towed.

FREE CELL PHONE LOT

Wait in your vehicle and ask your passenger to contact you via cell phone when they claim their luggage, then drive to the Baggage Claim Area to pick them up.

Directions: To access the lot, stay in the right lane past the airport sign, then follow signage to the rental car area, turn left at the stop sign. The Cell Phone Lot is located immediately to your left.

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HOURLY PARKING

Rate: Free for the first 30 minutes; and $1.00 per 30 minutes; Maximum daily rate of $16.00.

This area should only be used for picking up or dropping off passengers. Due to limited space availability, traveling passengers parking their cars at the airport should use other parking options.

Directions: Hourly Parking is located in front of the airport terminal.

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DAILY PARKING

Rate: $1.00 per hour with a maximum daily rate of $6.00.

This short-term lot should be used for traveling passengers leaving their car at the airport for 24 hours or more. Daily Parking includes a surface lot and deck and is located within walking distance of the terminal. Shuttle service is provided.

Directions: To access Daily parking, stay in the left lane past the airport sign, and take the first entrance on the left.

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LONG TERM PARKING 1 / Long Term Parking 2

Rate: $3 per 24-hour period

Long Term Parking is designed for travelers parking 48 hours or longer. For added convenience, you may drop your luggage off with a skycap on the Ticketing level, then drive and park in a Long Term parking lot and ride the parking shuttle to the terminal.

Directions: Long Term Parking is located on Little Rock Rd., between Old Dowd Rd. and Wilkinson Blvd. The lots can be accessed from Josh Birmingham Parkway by turning right on Old Dowd Road, at the stop light. To access Long Term Parking from the terminal, travel to the stoplight and turn left, then right at the next stop sign.

REMOTE PARKING

Remote Parking is located on the right of the airport entrance road as passengers approach the terminal. Passengers should remain in the right lane and bear right as indicated by the overhead signs.

CURBSIDE VALET

Rate: $4.00 for the first 30 minutes, $1.00 for each additional hour with a maximum daily rate of $19.00. Curbside Valet Parking is available at the East End of the Ticketing/Upper Level and offers exceptional convenience. Leave your vehicle with the valet representative for parking, and upon return, come back to Curbside Valet to have your car returned to you.

Discounted Valet Service: During periods of limited parking availability, CLT may provide the Valet Service at a discounted rate

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OVERFLOW PARKING

Open only when all lots are closed?special one time rate.

During periods of high parking demand, all parking lots may be at capacity. During this time, CLT will open its Overflow parking area, located on Old Dowd Rd. Signage will be placed at the intersection of Old Dowd and Josh Birmingham Parkway, and at the Long Term lots directing customers to Overflow Parking.

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CLT Parking Attendants

As part of our SmartPark program and efforts to provide you with convenience when parking a CLT, we have stationed several Parking Attendants in our lots during peak travel times. Our courteous and helpful Parking Attendants can provide you with information about where to park and which lots are currently filled to capacity or closed.

Next: Charlotte Intra Terminal Transfer »

Charlotte - Intra Terminal Transfer

From Daily parking and Longterm parking 1 and 2 to terminal shuttle service is provided.

Next: Charlotte Car Hire »

Charlotte - Car Hire

Car Rental:

Charlotte Douglas International Airport is currently served by eight vehicle rental companies. All questions regarding rates, reservations and availability information should be directed to the individual companies at the following numbers:

All vehicle rental counters are located on the lower Baggage Claim Level.

Alamo

1-800-327-9633

Avis

1-800-831-2847

Budget

1-800-527-0700

Dollar

1-800-800-4000

Enterprise

1-800-325-8007

Hertz

1-800-654-3131

National

1-800-227-7368

Thrifty

1-800-643-7368

Next: Charlotte Info And Helpdesks »

Charlotte - Info And Helpdesks

Information Counter & Welcome Center

Information Counter:

The Information Counter at Charlotte Douglas International Airport provides general airport information and paging services. The Information Counter is located in the Ticketing Lobby and is open daily from 7:00 a.m. until 9:00 p.m.

To contact the Information Counter, call 704-359-4013.

Welcome Center:

The Welcome Center at Charlotte Douglas International Airport provides general airport information, tourism information about Charlotte and the Mid-Carolinas Region, and paging services. The Welcome Center is open daily from 7:30 a.m. until 11:00 p.m. and is located in Baggage Claim.

To contact the Welcome Center, call 704-359-4027.

Lost & Found:

If an item is left on the airplane or in the gate area of the concourse, it must be obtained through the airline.

For all other items, please call Airport Lost and Found at 704-359-4012.

Next: Charlotte Airport Facilities »

Charlotte - Airport Facilities

Baggage Cart Rental:

Baggage cart rentals are provided by Smarte Carte. Carts rent for $2.00 each. Payment methods include coins, cash, American Express, Master Card, Visa and Discover.

Cart rack locations include:

Concourse B

Concourse C

Concourse D

Baggage Claim Area

Ticket Level Curbside

Hourly Parking Deck

Bank Services and ATMs:

First Citizens Bank provides Full Service Banking as well as Currency Exchange at Charlotte Douglas International Airport. First Citizens Bank is located on the east end of the Upper Ticketing Level.

Atrium beside Business Center

Bank of America

ATMs near Concourse A

First Citizens Bank

Wachovia

BB&T

ATMs on the D/E Connector

First Citizens Bank

Wachovia

Concourse E

First Citizens Bank

Wachovia

Ticketing - C Checkpoint

First Citizens Bank

Foreign Currency ATM

Baggage Claim West

Bank of America

Baggage Claim East

First Citizens Bank

Airport Chapel:

A group of citizens from the Charlotte/Mecklenburg Area, known as "Mecklenburg Ministries" have established an ecumenical and interfaith airport chaplaincy to promote emotional and spiritual support to the passengers and employees of Charlotte Douglas International Airport.

The Chaplaincy is funded through voluntary contributions and staffed with volunteers.

The Chaplaincy operates a 24 hour chapel. The Chaplain's office phone number is 704-359-4040 or email cltchapel@ netzero.com.

The Chapel (Meditation Room) is located just outside the Security Checkpoint B.

Data Ports:

Data ports are located in the Quiet Zone of The Atrium. Please look for a sign to denote a data port-capable phone.

First Aid:

First Aid assistance is located in the main terminal near Security Checkpoint A. Please pick up the phone located outside the door if you need immediate assistance

Flight Information Monitors & Visual Paging:

Flight Information monitors are located throughout the terminal and are continuously updated.

Visual paging is also provided on the Flight Information monitors. Passengers requiring visual paging should notify any airline employee to initiate the process.

Postal and Shipping Services:

U.S. Postal Service mailbox and stamp machine are located at the beginning of Concourse D next to the restrooms and ATM's.

Also, along the curbside, you will find drop boxes for the U.S. Postal Service, Airborne Express, UPS and Federal Express.

Restrooms:

Restrooms are located throughout the terminal. All restrooms are special needs accessible. Restrooms located in The Atrium (food court) allow for side transfers from a wheelchair.

Family restrooms are located on each concourse:

Concourse A near gate A4 Concourse B near gate B4 Concourse C near gates C7 and C10 Concourse D near gate D5 Concourse E near gates E5 and E15 Baggage Claim - Zone E

Motorist Assistance:

Passengers may receive complimentary assistance with dead batteries, lock-outs and lost vehicles. This service can be requested by contacting any member of the parking staff, including shuttle drivers.

Emergency phones are located throughout the parking decks and can be used to access this service. Motorist assistance calls are handled on a first come, first served basis. Depending on weather, traffic and service load, calls are usually handled within 15 minutes.

Smoking Policy:

Charlotte Douglas International is a "smoke free" facility like all other City-owned facilities in Charlotte. Smoking is prohibited in all public areas of the Airport except for some leased areas that may have designated smoking areas such as bars and lounges.

All designated smoking areas have been improved with enhanced air circulation. Smoking is allowed outside the terminal building on the upper and lower levels.

Next: Charlotte Conference Facilities »

Charlotte - Conference Facilities

Airport Business Center:

The Airport Business Center, sponsored by Bank of America, is centrally located in the airport's Atrium. The Business Center offers a variety of services such as computer and high-speed Internet access, faxing and copying services and conferencing capabilities.

The center's private atmosphere is perfect for catching up on emails or making last minute changes to a presentation. Whether your meeting with clients or looking for a place to relax while awaiting your flight, nothing could be more convenient or efficient.

Conference Facilities:

Charlotte Douglas International Airport has conference rooms available for public use through the Airport Business Center, sponsored by Bank of America. Whether you are meeting with clients or colleagues, nothing could be more convenient or efficient.

In addition to conference rooms, the Airport Business Center is equipped with amenities and services including free wireless, communication equipment and catered meals. The center also offers secretarial, notary, copying and faxing capabilities, high speed data ports and computer rentals.

Contact the Airport Business Center at 704-359-4320 for more information.

Next: Charlotte Handicapped Facilities »

Charlotte - Handicapped Facilities

Customers with Special Physical Needs:

Charlotte Douglas International Airport provides the following features and equipment to allow greater access for persons with special needs:

Assistance Carts: Upon request, airlines will provide an assistance cart to assist passengers in accessing different areas of the passenger terminal. Assistance carts can also be obtained through a Skycap.

Wheelchairs: Upon request, all airlines will provide wheelchair assistance to any passenger. Wheelchairs can be reserved in advance by calling the airline on which you plan to travel. Wheelchairs can also be obtained upon arrival through a Skycap.

Passenger Loading Lifts: All airlines have access to motorized lifts for passengers. Terminal to commuter airplane lifts are available on each concourse.

Service Dogs: Service dogs are usually allowed to travel aboard the aircraft with passengers. However, travelers are advised to contact their airline and verify their policy and make arrangements. Designated "parking areas" for service dogs are located outside of Baggage Claim, in the grassy areas closest to the parking decks.

Telephones: All passenger terminal telephones are of low level design and easily accessible from a wheelchair. Most terminal telephones have volume control.

Text telephones (TTY's) are located throughout the facility and can be distinguished by the black and white sign, with the text telephone symbol and blue receiver handle, at each location. Charlotte Douglas International Airport can be accessed by TTY, 24 hours a day, (704) 359-4837.

Visual Paging: Visual Paging is available throughout the terminal. Passengers requiring visual paging should notify any airline personnel to initiate the process.

Restrooms: Terminal and concourse restrooms are accessible. The restrooms in The Atrium/Food Court Area allow for side transfers from a wheelchair.

Parking Lots and Decks: Convenient accessible parking spaces are reserved in the Hourly Parking Decks and Daily Parking.

Disabled travelers parking in Hourly Parking for a 24-hour period are charged the 24-hour fee for Daily Parking. All other rates are as posted.

Ramps to accommodate wheelchair access are located in Daily Parking, near flag poles and in the Hourly Parking Decks.

Accessible shuttle transportation is available to transport disabled passengers to and from Daily Parking.

Continuing efforts and improvements are being made at Charlotte Douglas International Airport to insure that travel procedures for all passengers may be accomplished with maximum ease and safety.

Next: Charlotte Wireless Lan »

Charlotte - Wireless Lan

Free WiFi service: Atrium, planned for rest of airport by end of 2006.

Next: Charlotte Hotels »

Charlotte - Hotels

Ballantyne Resort Hotel

Ballantyne 4-Star

10000 Ballantyne Commons Parkway

Charlotte, NC 28277

Phone: 704-248-4000

Fax: 704-248-4005

Ballantyne Resort, a Starwood Luxury Collection hotel, is located in South Charlotte within 18 miles of the airport, downtown and SouthPark. Among the finest in the region for luxurious accommodations, award-winning spa, golf and meeting facilities, Ballantyne Resort delivers the service and amenities that the savvy traveler seeks. Take advantage of a five-star golf course, pro-tennis instruction, relax with a head-to-toe spa treatment or just lounge poolside with your favorite cocktail.

Doubletree Hotel Gateway Village

Center City (Uptown) 3-Star

895 W Trade Street

Charlotte, NC 28202

Phone: 704-347-0070

Fax: 704-347-0267

The Doubletree Hotel in Center City Charlotte's Gateway Village business community is conveniently located just off I-77, six blocks from the Center City Charlotte CBD. Bordered by the landscaped grounds of Johnson & Wales University's Charlotte Campus, we're 15 minutes from Charlotte Douglas International Airport and a mile from the Charlotte Convention Center. Enjoy great views of nearby Bank of America Stadium (home of the NFL Carolina Panthers). Our convenient location, trademark hospitality and great amenities make our full service hotel a perfect fit for business or pleasure travel. Spacious, contemporary guestrooms with a residential appeal feature all the comforts of home, incredibly cozy Sweet Dreams beds, and wireless high-speed internet access.

Comfort Inn Executive Park (NC022)

5822 Westpark Dr. , Charlotte, NC, US, 28217

Phone: (704) 525-2626 Fax: (704) 525-3372

Centrally located off Interstate 77 and minutes from Interstate 85, the Comfort Inn® Executive Park is only four miles from the Charlotte-Douglas International Airport.

This Charlotte hotel is minutes from area attractions like the Charlotte Coliseum, Paramount's Carowinds, Charlotte Convention Center, Queens College and Bank of America Stadium, home of the Carolina Panthers.

Additional area attractions include:

Pfeiffer University Winthrop University Cherry Park Cricket Arena Memorial Stadium

Visitors will enjoy shopping at the nearby Southpark Mall and Concord Mills Mall. A variety of restaurants are located in the surrounding area.

Guests are invited to enjoy the free manager's reception Mondays through Thursdays. Guests will also enjoy the free deluxe continental breakfast, free local calls and a free weekday newspaper. There is a picnic area and seasonal outdoor pool located on the premises.

Charlotte Wingate Inn

6057 Nations Ford Road

Charlotte, NC 28217

Phone: 704-523-3366

Fax: 704-523-0699

Experience all that Charlotte has to offer the corporate and leisure traveler.

The Wingate Inn is conveniently

located at Exit 5 (Tyvola Road) on I-77. Just minutes from the Charlotte/Douglas Airport and Paramount Carowinds.

The Wingate Inn offers 122 oversized rooms, with distinctive sleep and work areas.

FREE High-Speed Internet

24/7 Self-Serve Business Center

FREE Copies, Faxes and Printing

FREE Airport Shuttle

FREE Deluxe Hot Breakfast

FREE Fitness Center and Whirlpool

FREE Microwave and Refrigerator

FREE HBO

Comfort Suites

Charlotte, North Carolina

1-85 EXIT 33

3424 Mulberry Church Road

Phone: (704) 971-4400

Fax: (704) 971-4401

Toll Free: (800) 4-CHOICE

At Comfort Suites our goal is to make you feel like #1! Whether you need accommodations for a training class, a corporate relocation a temporary assignment or just for a relaxing vacation, you'll find the comfort and value you want at Comfort Suites. With spacious studio, one and two bedroom suites, and two bed loft suites, Comfort Suites in Charlotte is a great hotel selection.

16-Point Star: FREE HIGH SPEED WIRELESS INTERNET

Amenities for our guest at the Comfort Suites of Charlotte are:

Complimentary Deluxe Continental Breakfast Fully Equipped Fitness Center Indoor Heated Pool Meeting space for small meetings or training sessions Douglas International Airport (1 mile) Downtown Charlotte (2 miles) Renaissance Golf Course (2miles) Charlotte Coliseum (2 miles) Ericsson Stadium (3 miles) Carowinds Amusement Park (5 miles) South Park Mall (7 miles) Concord Mills Mall (10 miles) Blockbuster Pavilion (10 miles) University Research Park (3 miles)

Next: Charlotte News Update »

Charlotte - News Update

Public Hearing for Re-evaluated Environmental Impact Statement for New Runway held July 6

On July 6, 2006, the Federal Aviation Administration, Landrum and Brown, and airport staff conducted a public hearing to discuss the re-evaluated EIS for the third parallel runway. The meeting, held at Adam Service Center, involved over 20 participants. The FAA presented information regarding the statement and addressed questions.

Citizens can review the draft written re-evaluation at five locations: the aviation department office, Freedom Regional Library, West Boulevard Branch Library, the library's main branch and Steele Creek Branch Library.

The FAA's next steps are to:

gather the public comments, publish the final written re-evaluation including comments received by 7/20/2006;

issue the decision on the written re-evaluation (estimated to occur in August)

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