International (SNN) Guide - Shannon Flights

General Information

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EINN

-8.92481700

52.70197800

GMT Standard Time
(GMT +1 hrs)

+353 (0)61 712 000

+353 (0)61 712 282

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Shannon - Driving Directions

Take the N19 to Bunratty Castle and Folk Park then the N18 to Limerick or Galway as signed.

Next: Shannon Public Transport »

Shannon - Public Transport

By Bus

Bus Eireann provide connections to and from all of Ireland's major cities. Buses operate daily between 07.15 and 24.00

Ennis Tel: +353 (0)65 6824177

Galway Tel: +353 (0)91 562000

Limerick Tel: +353 (0)61 313333

Citylink provide a service between Shannon Airport and Galway city.

Galway Tel: +353 (0)91 564163

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By Taxi

The taxi desk, located in the arrivals hall, is open for all arriving flights.

Tel: +353 (0)61 471538

Current Fares are:

Rate per kilometre €1.30

Rate per mile €2.09

A minimum charge of €7 will apply to all journeys.

Guideline rates provided below are for vehicles carrying up to four persons. Where vehicles are licensed to carry in excess of 4 persons an additional charge of one fifth of the total fare will apply for each extra passenger carried.

Fixed Price Areas are as follows:

From Shannon Airport to: €

Shannon Town Centre / Oakwood Arms Hotel 8

Smithstown, Shannon 9

Bunratty 20

Limerick City 32

Castletroy, Limerick 42

Raheen, Limerick 42

Ennis 32

Two Mile Inn / Radisson Hotel 26

Clare Inn / Dromoland Castle 26

Ballycasey 10

Sixmilebridge 22

Scariff / Killaloe 60

East Park 10

Next: Shannon Car Parking »

Shannon - Car Parking

Car Parking

Shannon Airport Authority operates all car parks at Shannon Airport. We offer both short term (less than 24 hours) and up to 5 long term car parks within the airport with over 3,500 spaces available in total.

All car parks are regularly patrolled by airport police.

There are separate Coach Parking facilities for the set-down of departing passengers and the pick-up of arriving passengers.

Facilities

A free jump start facility is available to Car Park customers, this can be picked up at the exit of Long Term 1 or can be obtained by telephoning 061 712000. Baggage trolleys are available throughout the Car Parks. A Car Key holding facility is also available for a small fee from the Shannon Airport Left Luggage Office in the arrivals area.

Payment

No matter which car park you use, remember to keep your car park ticket with you and pay the parking charges at any of the automatic paystations located throughout the terminal building before returning to your vehicle.

Short Term Parking (less than 24 hours)

Short term parking (up to 24 hours) is available directly opposite the terminal building – follow the signposts for short term parking. Please make note of where you park your car, parking aisles are designated A, B, C, D etc

The short term car park must be used by those meeting and seeing off passengers. Please note that the area outside the terminal building is a set-down area only to facilitate uploading of people and/or luggage. Due to the volume of traffic using Shannon Airport it is not permitted to await arriving passengers outside the terminal. Attended vehicles will be moved on and the policy of clamping unattended vehicles is rigorously enforced.

Short Term Parking Charges (including 21% VAT)

Duration Charge €

Up to 15 minutes 1.00

Over 15 minutes up to 1 hour 2.60

Over 1 hour up to 2 hours 4.50

Over 2 hours up to 3 hours 6.00

Over 3 hours up to 5 hours 7.50

Over 5 hours up to 12 hours 9.50

Over 12 hours up to 18 hours 11.00

Over 18 hours up to 24 hours 12.50

Long Term Parking (over 24 hours)

Shannon Airport now operates up to five long term car parks. These are filled sequentially depending on the level of demand. Please follow the directional signs.

Long Term 1

Located at the rear of the Short Term Car Park. The entrance is located just after the security post close to the entrance of the terminal building (2,000 spaces).

Long Term 2

Located to the left of the departures hall. Turn left at the junction before the terminal building (500 spaces).

Long Term 3

Located to the left of the departures hall and Long Term 2. Turn left at the junction before the terminal building (700 spaces).

Long Term 4

Located just beyond the entrance to Long Term 3 (250 spaces).

Park 'N' Ride

Pending the construction of additional parking spaces adjacent to the terminal building a seasonal Park 'N' Ride car park is on the approach road to the airport. This car park will only operate when there is congestion in Long Term Car Parks 1, 2, 3 and 4. When the electronic signs for this car park are in operation it signifies that all Long Term Car Parks are closed and customers are requested to park in this location. Passengers using this car park are facilitated with a direct shuttle bus service to the terminal building. Return shuttle services are provided to meet with the arrival of all flights (500 spaces).

Long Term Parking Charges (including 21% VAT)

Duration Charge €

Per 24 hour period or part thereof 8.00

Special Weekly Rate 39.00

Conditions of Parking

Vehicles are left in our car parks at all times at the owner's sole risk in all respects. Shannon Airport nor any of its servants or agents accept liability for any accident, loss or damage to persons, vehicles, accessories or contents however caused.

Vehicles not claimed within six months may, in the absence of special arrangements with Shannon Airport, be sold to defray expenses. The placing of a vehicle in the car parks shall be deemed to be unqualified acceptance of these conditions.

Next: Shannon Car Hire »

Shannon - Car Hire

Car Rental

The following car rental companies have desks in the arrivals hall at Shannon Airport.

Avis Rent a Car

Tel: +353 (0)61 715600

Fax: +353 (0)61 471672

Email: snn@ avis.ie

Budget Rent a Car

Tel: +353 (0)61 471361

Fax: +353 (0)61 471688

Email: shannon@ budget.ie

Dollar Thrifty

Tel: +353 (0)61 471770

Fax: +353 (0)61 471827

Email: rent@ thrifty.ie

Dooley Car Rentals

Tel: +353 (0)61 471098

Fax: +353 (0)61 472740

Email: info@ dooleycarrentals.com

Europcar

Tel: +353 (0)61 701200

Fax: +353 (0)61 701201

Hertz Rent a Car

Tel: +353 (0)61 471639

Fax: +353 (0)61 361191

Email: shannon@ hertz.ie

Irish Car Rentals

Tel: +353 (0)61 472649

Fax: +353 (0)61 471096

Email: cfox@ icrgroup.ie

National Car Rental

Tel: +353 (0)61 472633

Fax: +353 (0)61 472000

Email: snnairport@ nationalcar.ie

Next: Shannon Info And Helpdesks »

Shannon - Info And Helpdesks

Airport Information

The airport information desk is situated in the arrivals concourse.

Opening hours: 06.00 - 23.59 daily

Tel: +353 (0)61 712000

Our staff will be happy to help you with any information or any assistance you may require.

Lost Property

If you have lost baggage in transit, or mislaid any items on board an aircraft, you should make enquiries to the airline or the airline handling agent before you leave Shannon Airport.

If you have lost items within the Shannon Airport terminal, enquiries should be made to the lost property office, which is located off the arrivals hall on the link corridor serving coach park 1.

Opening hours: 06.00 – 23.00 daily

Tel: +353 (0)61 712408

Fax: +353 (0)61 474240

Lost Property Charges

If you collect the item from the lost property section at Shannon Airport, a standard administration fee of €5.00 will apply.

However, if it is more convenient for you to have the item posted, an administration fee of €5.00 + postage will apply.

Next: Shannon Airport Facilities »

Shannon - Airport Facilities

Bank and Bureau de Change

Bureau de Change Facilities

These facilities are operated by First Rate (Bank of Ireland Group) in the following locations:

Arrivals Concourse

Opening hours: 06.00 - 10.00 daily

Check-In Area

Opening hours: 06.00 - 21.00 daily

Customs Hall (arriving passengers only)

Opening hours: 06.30 - 13.00 daily

Departures Lounge (departing passengers only)

Opening hours: 07.00 - 17.00 daily

ATM Machines

ATM Machines are located in the arrivals concourse, the check in area and the departures lounge. These machines dispense in Euro, US Dollars and Sterling.

Bank

Bank of Ireland operate in the arrivals concourse.

Opening hours: 10.00 - 17.00 Monday

10.00 - 16.00 Tuesday, Thursday & Friday

10.30 - 16.00 Wednesday

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Executive Lounges

Two Lounges are located in the departures lounge on the first floor:

The Gold Circle Lounge

Available for the convenience of Aer Lingus Gold Circle Club members.

Opening hours: 06.00 – 18.00 daily

The Rineanna Suite

The hospitality of the Rineanna Suite is currently availed of by Continental Airlines Business First passengers, U.S. Airways First Class passengers and Priority Pass Card Holders.

Opening hours: 07.00 – 11.45 daily

Executive lounge facilities are available at Shannon Airport for airlines and group upon request. VIP rooms are also available for corporate events, press launches and business meetings. For further details on these executive lounges please contact:

Duty Airport Manager

Shannon Airport

Tel: +353 (0)61 712497

Fax: +353 (0)61 474240

Email: dam-shannon@ shannonairport.com

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Left Luggage

Left luggage facilities are not available at Shannon Airport.

Key Holding

A key holding facility is provided for travellers who wish to leave car keys, door keys etc. at the airport for collection at a later date.

There is a fixed charge of €3.00 regardless of the length of time keys are held for.

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Meeters and Greeters

If you are to be collected from the airport, make sure that the people collecting you know your flight number and the airport that you are flying from. The meeting point is located close to the information desk in the arrivals hall. People meeting arriving passengers must park in the short-term car park. Please do not arrange to be picked up outside the terminal building. Due to the volume of traffic at Shannon Airport, vehicles are not permitted to park outside the terminal building. Attended vehicles will be moved on and the policy of clamping unattended vehicles is strictly enforced.

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Porterage

Porterage Charges

Charge per bag €1.00

Minimum charge €6.00

Our porterage service can be contacted at the airport by using one of the many courtesy porterage telephones located throughout the terminal building. This facility may also be pre-booked in advance of arrival.

Location: Link corridor, Terminal Building

Opening hours: 06.00 - 23.00 daily

Tel: +353 (0)61 712408

Fax: +353 (0)61 474240

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Postal Facilities

A post box (for mailing letters and postcards only) is located adjacent to the Londis shop in the arrivals area.

Parcels should be posted at a post office prior to arrival at the airport.

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Pubs and Restaurants

The Estuary Café

The Estuary Café is located on the first floor to the terminal building, overlooking the check-in area and offering panoramic views of the Shannon Estuary from the open-air balcony. This self-service restaurant offers high quality meals from breakfast to lunch as well as a range of delicious snacks.

Opening hours: 06.00 - 15.00 daily

The Sheridan Bar

The Sheridan Bar is located in the departures lounge and is available to passengers only. It is an ideal place to relax and enjoy a drink or a snack prior to departure. The bar is named after Joe Sheridan, a former chef at Shannon Airport. Joe invented the world famous Irish Coffee in 1943. Today, over 50 years later Irish Coffee is firmly established and still tasting great. So, why not try this special drink, which we will make to the original receipt developed by Joe.

Opening Hours: 24 hours

The Coffee Exchange

The Coffee Exchange is located in the arrivals concourse to the right of the passenger arrivals gate. The café serves freshly brewed bean-to-cup coffees, a selection of soft drinks and a range of sandwiches and pastries. The Coffee Exchange is ideal for those waiting to meet and greet passengers as the seating area offers a perfect vantage point to view the arrivals door.

Opening Hours: 06.00 - 24.00 daily

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Religious Facilites

A small oratory within the airport terminal provides a place for prayer for visitors to Shannon Airport.

Roman Catholic Mass: Sundays at 08:45

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Shopping

Travel Value and Duty Free Shops

For departing passengers, our Travel Value and Duty Free Shops provide an extensive selection of cigarettes, liquor, food, luxury goods, confectionary and essential travel accessories. All of this combined with world class customer service and unbeatable prices.

Opening hours: 24 hours a day

Email: shannondutyfree@ aerriantaretail.com

Tel: +353 (0)61 475047

Airport Shopping: Business As Usual

Airport Shopping is available as normal to all passengers travelling to all destinations.

With effect from November 6th 2006, some conditions apply in relation to the packing of liquid, gel and paste puchases. Sales staff are available to answer any questions.

Londis Shop

The Londis Shop, located in the arrivals area, provides an excellent selection of confectionary, food, gifts, magazines, books and accessories.

Opening hours: 06:00 - 19:00 daily

Tel: +353 (0)61 712370

Celtic Memories

Located on the first floor, Celtic Memories, sell a range of rugs, woollens and jewellery.

Opening hours: 09:00 - 18:00 daily

Tel: +353 (0)61 712150

Hughes & Hughes

Located in the check-in area, Hughes & Hughes offers a great range of books, internet facilities and coffee.

Opening hours: 06:00 - 19:00 daily

Email: shannon@ hughesbooks.com

Tel: +353 (0)61 474560

Fax: +353 (0)61 474561

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Tax Refund Facilities

There is a scheme, whereby visitors from outside the European Union can purchase goods to take home with them and benefit from a refund of VAT (value added tax) which is a retail tax payable on goods purchased in Ireland.

This can mean a reduction of 17.36% on the normal purchase price.

There are three VAT refunding agencies in the departures lounge at Shannon Airport:

Global Refund

Opening hours: 08.00 – 17.00 daily

Tel: +353 (0)61 472454

Fax: +353 (0)61 475140

Email: info@ globalrefund.ie

Tax Back

Opening hours: 08.00 – 16.00 daily

Tel: +353 (0)61 474030

Email: taxbackltd@ eircom.net

Money Back

Opening hours: 08.00 – 16.00 daily

Next: Shannon Conference Facilities »

Shannon - Conference Facilities

Available on request from the airport manager - (0) 61 712 295/241 Gold Circle for members and the Rineanna Suite for business and 1st Class.

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Fully equipped conference rooms are avalible in nearby Shannon Great Southern Hotel.

Conferences and Banqueting

Conference Facilities

Burren Room

The Burren Room is the hotel's largest conference room. Bright and spacious it can accommodate 200 delegates for a conference or 150 for a banquet. The Burren Room can be easily transformed from a conference room to a banquet venue. It is fully air conditioned.

Shannon Room

The Shannon Room is an opulent medium sized meeting room with dark leather furniture and rich green walls. It can accommodate up to 40 delegates theatre style and is perfect for a U shaped meeting or training seminar. It has built-in screens, an LCD projector and is air conditioned.

Executive Board Rooms

The hotel has a range of 3 executive boardrooms, each combines rich furnishings with functional features such as built-in screens, blackout facilities, LCD projector, water cooler, TV, video. The business centre is close by to offer secretarial backup during your meeting.

Next: Shannon Handicapped Facilities »

Shannon - Handicapped Facilities

People With Reduced Mobility

This guide is designed to aid passengers with special needs as they travel through Shannon Airport, offering information about the services available and how to make the journey more enjoyable and manageable.

If you experience any difficulty during your visit to Shannon please do not hesitate to contact any of our staff who will be happy to assist.

General Information

If you have a special need and require assistance some of the points below are worth taking into consideration:

Compare arrangements offered by different airlines before making your booking. Check whether the cost of any special assistance is included in the price of your ticket. Inform your Airline of your particular needs at the time of booking. Bear in mind that there are often long walking distances within the Airport and some assistance may be required as a result. For general enquiries contact Shannon Airport on +353 (0)61 712000, LoCall 1890 SHANNON (742666).

Parking Your Car

Drivers with reduced mobility may avail of special car-parking facilities close to the main terminal.

Passengers who may require assistance from the car park can contact our porterage service staff who will be happy to assist.

Facilities for set down and pick-up are available for people with reduced mobility at the entrances to our Arrivals and Departures concourses.

In The Terminal

Toilets

There are toilet facilities throughout the Airport building for people with reduced mobility. All facilities are clearly indicated by directional and overhead signage.

Lifts/Escalators

There are a number of lifts and escalators located in the terminal building. Clear directional signage points the way to each. Most lifts have directional inbuilt voiceovers and braille control buttons.

Telephone & Snack Vending Machine Facilities

Low-level coin, credit card telephones and snack vending machines are located throughout the Terminal Building to facilitate passengers in wheelchairs.

Facilities for Partially Sighted

Guide dogs and hearing dogs are the only dogs permitted in the terminal building.

The airport directional and information signage is clearly placed, well lit and uses optimum colour contrast to ensure everyone can read them correctly.

Security Check

All passengers must pass through the security check before reaching the departures lounge. Such a search may be carried out by hand or by using hand-held detectors. If required, a private search area away from the main area can be provided.

Wheelchair Rental

Shannon Airport has wheelchairs available free of charge for use within the airport. Should you wish to rent a wheelchair for use during your stay in Ireland please contact:

The Irish Wheelchair Association

Unit 10

Docklands Business Park

Dock Road

Limerick

Email: servicelk@ iwa.ie

Tel: +353 (0)61 313691

Next: Shannon Wireless Lan »

Shannon - Wireless Lan

Internet Access

Shannon Airport currently has FREE public wireless (WiFi) broadband internet access available throughout the terminal.

Support for this service is provided by Shannon Airport Information Technology and Telecommunications (IT&T). The system is easy to use, and requires a simple registration process. Authenticated users are permitted a generous 5 hours usage per day and 100MB* data throughput.

Shannon Airport IT&T will be happy to assist users should they have any difficulty connecting to the Wi-Fi network. A Wi-Fi connect guide is available at the information desk in the arrivals hall and at various locations throughout the terminal. The Wi-Fi service is provided "as is".

Feedback is welcomed by email.

Users will require their own WiFi enabled computer equipment and should have "administrator" rights on their computer to access the WiFi network. The WiFi network should be considered as unsecured and users are responsible for their own protection measures e.g. firewall, anti-virus and anti-"spyware".

The Hughes & Hughes bookstore in the arrivals area provides coin operated and/or credit card access to the internet. This is available 24 hours a day, 365 days a year. Users may access this service using either the dedicated computer equipment or by connecting their own laptops to the Hughes & Hughes dedicated broadband connection.

Subject to change from time to time

Next: Shannon Hotels »

Shannon - Hotels

Shannon Great Southern Hotel

Email: res@ shannon-gsh.com

Tel: +353 (0)61 471122

Fax: +353 (0)61 471982

The Great Southern Hotel at Shannon Airport offers style, comfort and elegance within two minutes walking distance of Shannon Airport's main terminal building. The hotel is an ideal base from which to explore County Clare or to relax before or after an international flight. Close to all of the industrial areas in the Shannon region, it offers excellent business facilities.

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Oak Wood Arms Hotel

T: +353 61 361 500

F: +353 61 361 414

E: reservations@ oakwoodarms.com

The Oakwood Arms is only a five minute drive from Shannon Airport. There are regular buses and taxis services which depart from the main terminal building and rental car facilities.

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SHANNON COURT HOTEL IN CLARE

Ballycasey,

Shannon,

County Clare,

Ireland.

Tel: +353 (0)61 364 588

Fax: +353 (0)61 364 045

Email:stay@ irishcourthotels.com

Location: The Shannon Court Hotel is situated at Shannon the gateway to the best of Ireland's scenery and heritage, just 3 miles from Shannon Airport and the Shannon Free Zone ( with its many multinational companies) is located minutes away from the hotel - an excellent boon for world travellers.

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Carrygerry House Hotel

Location: 5 kilometres from Shannon Airport

Email: info@ carrygerryhouse.com

Tel: +353 (0)61 360500

Fax: +353 (0)61 360500

Next: Shannon News Update »

Shannon - News Update

From Agriculture to Aero Engines….

Shannon’s freighter charter activity in the closing weeks of the year has demonstrated the key role played by the Western airport in facilitating Irish exporters, particularly to distant markets served by wide-body aircraft. The importance of Ireland’s largest indigenous industry- agriculture, is often overlooked in air transportation but Shannon’s investment in a modern, E.U.-approved Border Inspection Post in recent years has resulted in increasing levels of airfreight activity in the livestock & bloodstock sectors. Cattle to Africa, bloodstock to and from the U.S.A. and a the first of four consignments of breeding pigs, each consisting of approximately 850 animals, boarded a variety of African, Turkish and Russian aircraft at Shannon in recent days.

A B747 freighter also dropped in during the week to uplift a somewhat higher-tech payload- aeronautical engines en-route to Toronto.

According to Eugene Pratt, Industry Affairs and Cargo Manager, Shannon’s 3,200 metre runway, unrestricted operational conditions and first class handling facilities continue to enhance its reputation internationally as “Ireland’s long-haul air cargo gateway” and a 5% increase in flown volumes- to over 31,000 tonnes, is expected for 2006.

ENDS

19th December 2006

Further Information Contact:

Eugene Pratt

Shannon Airport

Tel: +353 61 712352

Mobile: +353 87 2453865

Email: Eugene.pratt @ shannonairport.com

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