Kastrup (CPH) Guide - Copenhagen Flights

General Information

CPH

EKCH

12.65597200

55.61791700

Romance Standard ...
(GMT +2 hrs)

+45 3231 3231

+45 3231 3132

cphweb@cph.dk

Open Website

        

Copenhagen - Driving Directions

If you are searching for cheap flights to Copenhagen click here. We guarantee the best deals for international Copenhagen flights.

The airport can be accessed from Copenhagen via the E20 highway. The Kystvejen coastal road runs around the airport and connects to the Oeresund motorway at Dragor. The Oeresund Bridge is a toll bridge that connects Denmark to Sweden, and is the main route to the airport from destinations in Sweden.

Next: Copenhagen Public Transport »

Copenhagen - Public Transport

Taxi

Set down

Taxis can set down passengers outside Terminal 1, Terminal 2 and Terminal 3.

Pick up

Taxis can pick up passengers outside all arrivals areas (Terminal 1 and Terminal 3).

Taxi fares

Taxi fares include VAT and tips, and you can normally pay by credit card.

Taxis to Sweden

There is a taxi rank reserved for taxis to Sweden outside Terminal 3. Danish taxis also accept journeys to Sweden.

By Train

Train tickets

Tickets are available from the DSB ticket office above the railway station in Terminal 3. Tickets and travel cards (for the Copenhagen and Northern Zealand HT-zone) are also available from ticket machines in the station area.

How to take the train to and from Copenhagen Airport

The ticket office is located in Terminal 3 above the railway station. There are lifts and travolators between the platforms and Terminal 3. You can take the free shuttle bus which runs between Terminal 1 and Terminal 3, where the station is located. The busride lasts about 5 minutes.

Denmark

To/from Frequency Arrival at CPH Departure from CPH

Copenhagen Every 10 minutes Platform 1 Platform 2

Elsinore Every 20 minutes Platform 1 Platform 2

Bornholm 4-5 times per day Platform 2 Platform 1

Other Denmark Train change Platform 1 Platform 2

Sweden

To/from Frequency Arrival at CPH Departure from CPH

Malmö Every 20 minutes Platform 2 Platform 1

Ystad 4-5 times per day Platform 2 Platform 1

Göteborg/Kalmar Every second hour Platform 2 Platform 1

Other Sweden Train change Platform 2 Platform 1

Bus

Bus no. 12 Copenhagen Airport (Kobenhavns Lufthavn) – Islev, Viemosevej

Copenhagen Airport (International) - Hedegaardsvej - Engvej - Amagerbrogade - Islands Brygge st. -Radhuspladsen - Vesterport st. - Fuglebakken st. - Vanlose, Alekistevej - Jyllingevej - Islev st. - Islev, Viemosevej

Information about timetables: trafikinfo.hur.dk" rel="nofollow" target="_blank">trafikinfo.hur.dk" rel="nofollow" target="_blank">trafikinfo.hur.dk /

Bus no. 30 Copenhagen Airport (Kobenhavns Lufthavn), – Vesterport st.

Copenhagen Airport (International) - Post Danmark – Dragor, A.P. Mollers Alle - Dragor stationsplads - Store Magleby - Tommerup - Tarnby st. – Englandsvej - Bella Center st. - Sluseholmen – Sydhavns Plads – Fisketorvet, Dybbolsbro - Central Station, Tivoli – Vesterport st.

Information om koretider: trafikinfo.hur.dk" rel="nofollow" target="_blank">trafikinfo.hur.dk" rel="nofollow" target="_blank">trafikinfo.hur.dk /

36 Lufthavnen, Udenrigs – Noragersmindevej

Copenhagen Airport (International) - Korsvejens Skole - Tarnby st. - Noragersmindevej

Information about timetables: trafikinfo.hur.dk" rel="nofollow" target="_blank">trafikinfo.hur.dk" rel="nofollow" target="_blank">trafikinfo.hur.dk /

Bus no. 96N Copenhagen Airport (Kobenhavns Lufthavn) – Farum st./Slangerup Rutebilstation

Copenhagen Airport, International (Kobenhavns Lufthavn, Udenrigs) - Englandsvej, Vandtarnet - Vejlands Alle -Islands Brygge st. - Radhuspladsen - Norreport st. -Jagtvej - Budding Torv - Bagsvard Torv - Skovbovanget - Varlose st. - Farum Midtpunkt - Farum st. - Lillevangsvej - Lyngeparken - Slangerup Rutebilstation

Information about timetables: trafikinfo.hur.dk" rel="nofollow" target="_blank">trafikinfo.hur.dk" rel="nofollow" target="_blank">trafikinfo.hur.dk /

Bus no. 250S Copenhagen Airport (Kobenhavns Lufthavn) – Buddinge st.

Copenhagen Airport, International (Kobenhavns Lufthavn,Udenrigs) - Skottegardsskolen - Sundbyvester Plads - Amagerbro st. - Hovedbanegarden, Tivoli - Radhuspladsen - Bellahoj - Hoje Gladsaxe - Buddinge st.

Information about timetables: trafikinfo.hur.dk" rel="nofollow" target="_blank">trafikinfo.hur.dk" rel="nofollow" target="_blank">trafikinfo.hur.dk /

Bus no. 888 - Copenhagen Airport (Kobenhavns Lufthavn) – Arhus

Information about timetables: www.abildskou.dk" rel="nofollow" target="_blank">www.abildskou.dk

Bus no. 999 Grahundbus

Information about timetables: www.graahundbus.dk" rel="nofollow" target="_blank">www.graahundbus.dk

Copenhagen Airport (Kobenhavns Lufthavn) – Sweden (Sverige)

Information about timetables: www.eurolines.com" rel="nofollow" target="_blank">www.eurolines.com

Swebus Express: www.swebusexpress.se" rel="nofollow" target="_blank">www.swebusexpress.se

Säfflebussen: www.safflebussen.se" rel="nofollow" target="_blank">www.safflebussen.se

Next: Copenhagen Car Parking »

Copenhagen - Car Parking

Parking

There are a total of 8600 parking spaces at the airport, and most are covered. All carparks are monitored 24 hours a day by video cameras and security guards. Parking rates range from DKK 250 a week to DKK 295 per day, depending on the carpark. The parking facilities nearest the terminals are the most expensive, and the least expensive parking lot is 1200 metres from the terminal.

If you are dropping passengers off only and not parking, you may do so outside Terminal 2 near the P4 carpark or outside Terminal 3 near the P6 carpark. In addition, you may park for free in all parking areas for up to 15 minutes. If you leave before the 15 minutes are up, put your entrance ticket in the slot at the exit gate, and the gate will open.

The parking areas at the airport are divided up into five different colours that reflect price and location. This will make it easier for you to choose the carpark that best suits you.

On a general level, there are two choices: yellow Economy parking and blue Business parking.

Economy – P15 (yellow)

Economy parking in P15 is for those who need to park for eight days or longer. It is the least expensive parking available at DKK 250 for eight days or DKK 425 for 15 days.

The Economy parking pylon is yellow.

Economy Plus – F1 (orange)

Parking for people who wish less expensive rates for eight days or longer, but who also want to be able to walk from their car to the terminal. Economy Plus rates are DKK 320*/445 for eight days or DKK 530*/655 for 15 days. Outdoor parking.

The Economy Plus parking pylons are orange.

Please note: These rates apply for entrance to the facility between 1 November and 30 April.

Business Light – P1, P2, P5 and P9 (light blue)

For people who wish to park closer to the terminals in mostly outdoor areas. DKK 145 per day or DKK 845 for eight days.

Business Light pylons are light blue.

Business Premium – P4, P7, P10 and P12 (dark blue)

DKK 230 Parking near the terminals in indoor facilities. DKK 230 per day or DKK 1330 for eight days.

Business Premium pylons are medium blue.

Business Executive – P6 and P8 (black)

Parking very near the terminals in indoor facilities. These carparks are directly connected with Terminal 3, and it is the most expensive parking available at DKK 295 per day and DKK 1685 for eight days.

Business Executive parking pylons are dark blue.

The airport carpark operator Lufthavnsparkeringen has a service office located between Terminal 2 and Terminal 3 and open 24 hours a day. This is where you can go if you need help.

Additional information is available from Lufthavnsparkeringen Kobenhavn on telephone 3252 8300.

ECONOMY PARKING:

Economy parking is for passengers who want a less expensive spot to park at the airport for at least a week. The P15 carpark is outdoors and located 1200 metres from the terminals. There is a free shuttlebus between P15 and the terminals every ten minutes (every 15 minutes at night) around the clock (although not to Terminal 1 between 11.30 pm and 6.30 am).

As of 6 June 2006, P15 will have 700 new parking spaces, and a ticket machine will be set up in the waiting room at the shuttlebus stop.

The Economy carpark will also function as a staff parking lot. For this reason, the sign may say the lot is full, even though you can see empty spaces. These spaces are reserved for airport staff, who work at different times of day.

Instructions

Drive to the P15 carpark. Check the sign to see if there are any long-term parking spaces available. If no long-term parking is available here, the sign will refer you to another carpark which is not full. At the gate, take a ticket from the automatic ticket machine. This will open the gate. Take the ticket with you on your trip and pay when you come home, either using the ticket machines in the terminal area or the P15 waiting room or using your credit card at the carpark exit gate when you leave.

If you have any questions, please contact Airport Parking Security on telephone 3252 8300, or use the intercom at the exit gate.

Disabled parking

Terminals 2 and 3 (international)

If you need to drop off disabled passengers, you can do so in the reserved areas in the inner lane in front of Terminal 2. If you need short-term parking (0-4 hours) there are specially designated disabled-parking spaces on the ground floor of the P4 car park (in the short-term parking area). If you need to park for longer (more than 4 hours), the P6 and P8 car parks or the second floor of the P4 car park (the long-term parking area) are available.

Alternatively please use the parking facilities at P7, P10 or P12.

Terminal 1 (Domestic)

When dropping off persons with mobility problems at Terminal 1 please do so in the innermost lane in front of Terminal 1. In addition you will find disabled bays at the parking facility P1.

Alternatively please use the parking facilities at P2.

All parking spaces for disabled passengers are situated close to lifts and entrances/exits.

Car clean service

Copenhagen Airport and Sixt Car Clean Service have teamed up in order to offer our passengers the opportunity of having your car washed and cleaned while you're travelling.

Next: Copenhagen Intra Terminal Transfer »

Copenhagen - Intra Terminal Transfer

Free Airport Shuttle Bus

The free shuttle bus departs from Terminal 1 (Domestic), and Terminal 2 and 3 (International). Train Station in Terminal 3. Parkingarea P15.

Every day from 04.30 – 23.30 every 10 minutes

The free shuttle bus departs from Terminal 2 and 3 (International). Train Station in Terminal 3. Parkingarea P15.

Every day from 23.30 - 04.30 every 15 minutes

Lost and Found:

Opening hours:

8.00 am - 4.00 pm

Tel: +45 3231 2284

E-mail: hittegods@ cph.dk

At the left luggage facility, which is located between Terminal 3 and Terminal 2, you can store all kinds of luggage for up to one month.

Next: Copenhagen Car Hire »

Copenhagen - Car Hire

Car Rental

The following car rental companies have desks at Copenhagen Airport:

Company: Location: Telephone: Fax:

description EuropCar Terminal 1 +45 3250 6666 +45 3250 3602

Hertz Terminal 1 +45 3250 3040 +45 3250 0006

description Avis Terminal 1 +45 3251 2099 +45 3251 2974

description EuropCar Terminal 3 +45 3250 3090 +45 3252 1854

description Hertz Terminal 3 +45 3250 9300 +45 3252 2216

description Avis Terminal 3 +45 3251 2299 +45 3251 3051

description Budget Terminal 3 +45 3252 3900 +45 3252 5218

8 Sixt Terminal 3 +45 3246 8030 +45 3246 8031

Rental car return areas Terminal 1 (domestic)

Rental cars must be parked in the designated parking spaces outside Terminal 1.Keys must be returned to the rental company’s office. Outside opening hours, keys can be dropped in the designated post boxes.

Rental car return areas Terminals 2 and 3 (international)

All rental cars must be returned on the third floor of car park P4. Car keys must be returned to the company’s office.

Next: Copenhagen Info And Helpdesks »

Copenhagen - Info And Helpdesks

Service Information after Customs

Opening hours: 6.00 am - 11.00 pm

At the service information desks, you can get information on airport facilities, Copenhagen city guides, buy the Copenhagen Card and much more. The desk is located after customs control in Terminal 3.

Service Information Transit Area

Opening hours: Terminal 2: 6 am - 9 pm // Terminal 3: 6 am - 9 pm

Go to the service information desks for information on airport facilities, flight departures and much more. There are two desks in the transit area: one by the Terminal 2 security check-in and one by the Terminal 3 security check-in.

Service Information Transit Area

Opening hours: 6 am - 9 pm

Go to the service information desks for information on airport facilities, flight departures and much more. There are two desks in the transit area: one by the Terminal 2 security check-in and one by the Terminal 3 security check-in.

Next: Copenhagen Airport Facilities »

Copenhagen - Airport Facilities

SHOPPING: There are a wide range of shops available in the airport, including tax and duty free shops; Women's Fashion and Shoes shops, Men's Fashion and Shoes shops, Children shops, Interior and Gift Shops, Accessories and Suitcases shops, Music og Electronics shops, Convenience and kiosks and many more.

FOOD&DRINKS: There are many bars; cafes; Fast Food outlets; and restaurants found in the airport. They sell a wide range of refreshments catering to almost anyone's needs and desires.

LOUNGES:

British Airways Lounge

Tel.: +45 3231 4502

Opening hours: 7 am - 8 pm, Saturdays 7 am - 4.10 pm, Sundays 7 am - 6.15 pm

Lounge open to:

BA Business Class passengers BA Silver/Gold Card holders

Servisair Executive Lounge

Tel: +45 3231 4047

Fax: +45 3231 4347

Opening hours: 6 am - 9 pm

Saturdays 6 am - 8 pm

Lounge open to: Air Lingus, Aeroflot, Air Portugal, American Express (only card no. 37478/37470), Brit Air, Crossair, Diners, Finnair, Flextravel, GlobeCard Platinium, Lufthansa Airplus, Luxair, Mastercard (only card no. 545956), Priority Pass, Regency Premier, N Brussels, Swiss, Wexas

Please note that there are different eligibility conditions that must be met. Details available on telephone.

Novia Lounge

Tel: +45 3247 4726

Fax: +45 3247 4890

Opening hours: Monday - Friday: 05.45 am - 8.00 pm, Saturday: 05.45 am - 7.00 pm, Sunday: 05.45 pm - 8.00 pm

From December 15 please note that smoking is no longer permitted at Novia Lounge.

Lounge open to Business Class passengers on: Adria Airways, Airsavings, Air Bosna, Air France, Air Greenland, Air Plus Comet, Alitalia, American Express (only card no. 3747/3766), Arkia, Britannia, Broström, Bulgaria Air, Cimber Air, CSA Czech Airlines, Iberia, Idékort, KLM, Lithuanian Airlines, Lufthansa Airplus, Malev, Martin Air, Mastercard (only card no. 545956), Novair, Pakistan Airlines, Priority Pass, Pulkovo, Sky Paradise, SOS international, Syrian Arab Airline, Tarom, Turkish Airlines, Ukraine Airlines, Vejle Rejser, VIP kort Novia, Wexas International, World Signia

All passengers disregarding airline can gain access to the Novia Lounge for the price of 20 Euro. See under 'Passenger Services' on www.novia-handling.com.

SAS Business Lounge

Tel: +45 3232 4640

Fax: +45 3232 6110

Opening hours: 5.30 am - 11 pm (or last SAS departure)

Lounge open to: Air Baltic, Air Botnia, Air Canada, Austrian, City Air, British Midland, Estonian, celand Air, LOT, Lufthansa, Muk Air, My Travel, Regional Air, SAS, Singapore Airlines, Skyways, Spanair, Thai, United Air, Varig, Widerøe

SAS Scandinavian Lounge

Tel: +45 3232 3519

Fax: +45 3232 6117

Opening hours: 5.30 am - 11 pm (or last SAS departure)

Lounge open to: EuroBonus Guld-kort, Star Alliance Gold, United Guld-kort, Lufthansa Senator, SAS Pandion-kort

Family Area

Opening hours: Round-the-clock

The family area has play facilities for children and seating for adults.

Baby Changing Facilities

These facilities are located on the lower level next to the Transfer Hotel. The baby changing room has facilities for heating bottles. In addition, most toilets have facilities for changing diapers.

Play Areas Terminal 2

For children from 3 to 12. The play areas are open all day and can be used free of charge. There is no supervision of the areas, and facilities are used at your own risk.

Danske Bank - Transit Area

Tel: +45 3246 0280

Fax: +45 3246 0281

Web: danskebank.dk

Email: koebenhavnslufthavn@ danskebank.dk

Opening hours: 6 am – 10 pm

Danske Bank’s counter exchanges the most common European currencies, US dollars, Canadian dollars, yen, Singapore dollars, Thai baht and Australian dollars. Currencies from other countries are also exchanged, e.g. Poland, Estonia, Latvia, Lithuania, Israel, the Czech Republic and South Africa.

Danske Bank - Terminal 2 before security check

Telefon: +45 3246 0280

Fax: +45 3246 0281

Web: danskebank.dk

Email: koebenhavnslufthavn@ danskebank.dk

Opening hours: 6 am – 8.30 pm

Danske Bank’s counter exchanges the most common European currencies, US dollars, Canadian dollars, yen, Singapore dollars, Thai baht and Australian dollars. Currencies from other countries are also exchanged, e.g. Poland, Estonia, Latvia, Lithuania, Israel, the Czech Republic and South Africa. Danske Bank’s ATM accepts MasterCard, Visa, Cirrus, Diners, EC, Eurocard, Plus, Dankort and Danske Bank cards

Nordea - Transit Area

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Opening hours: currency exchange counter: 6.30 am – 10 pm // ATM: 6 am – 2 am

The exchange facilities offer trading with most currencies. The foreign exchange machines are open 24 hours a day and change foreign notes to DKK. The cash dispenser in the Transit Hall, Terminal 3, pays DKK, EUR, USD and SEK.

Nordea - Terminal 3 before security check

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Opening hours: currency exchange counter: 6.30 am – 10 pm // ATM: 6 am – 2 am

The exchange facilities offer trading with most currencies. The foreign exchange machines are open 24 hours a day and change foreign notes to DKK. The cash dispenser in the Transit Hall, Terminal 3, pays DKK, EUR, USD and SEK.

Global Refund

Tel: +45 3250 2928

Fax: +45 3250 5390

E-mail: taxfree

Web: www.globalrefund.com" rel="nofollow" target="_blank">www.globalrefund.com

Baggage Lockers Terminal 1

Self-service baggage lockers are located next to the left luggage facility. The charge for using a locker for 24 hours is DKK 20.-. The maximum rental period for lockers is 72 hours.

Rest area

Copenhagen Airport offers a rest area on the first floor of Terminal 2. The area can be used free of charge and is a nice place to wait before you continue your journey. The area has lounge chairs specially designed for resting. The lounge furniture is comfortable for people of all sizes.

Seating areas

This area has comfortable seating for passengers before check-in in Terminal 2.

Meeting point - Terminal 2

The place to meet before departure from Terminal 2

Left Luggage Terminal 2

Opening hours: 6.00 am – 10.30 pm

Tel: +45 3231 2360

Fax: +45 3231 3049

E-mail: gard@ sif.cph.dk

At the left luggage facility, which is located between Terminal 3 and Terminal 2, you can store all kinds of luggage for up to one month. In addition to luggage, you can leave car keys, parcels or other important objects at the facility to be picked up by someone else later. The facility can also hold coats and other outdoor garments for you.

The fee is: Ordinary luggage: DKK 30 per day // Sky kennels/bicycles/skis: DKK 40 per day // Coats and other outer garments: DKK 50 per week

Customs VAT

Tel: +45 7237 1140

Fax: +45 7237 1143

Opening hours: Monday-friday 7.00 am - 5.00 pm // Saturdays 7.00 am - 1.00 pm

Sundays: Closed

Told & Skat (Customs & Tax) handles all enquiries regarding customs clearance.

Seating area Terminal 3

Content describing the current location of the map, if there is any. The OpeningHours for the shop or service usually written in red font

Prayer Room

Opening hours: 24-hour service

The prayer room is divided into two sections:

· the north end is reserved for Catholics and Protestants, and

· the south end is for all other religions

Meeting point - Terminal 3

The place to meet before departure from Terminal 3

PC E@sy

A number of self-service Internet kiosks (PC E@sy) have been installed in the transit area. In addition to Internet access, of course, passengers can use word-processing, spreadsheets and presentation graphics in the PC kiosks, which means that you can send and retrieve e-mails, surf on the Internet, send postcards, work on your own diskettes, print documents or spend the waiting time playing Web games. A per-minute price is paid for the use of this facility, payable by credit card at the computer itself (American Express, Eurocard, MasterCard, JCB Card, VISA).

Telephony

There are card and coin telephones in all three terminals. Some of the coin telephones accept as many as six different currencies (DKK, SEK, NOK, EUR, USD and GBP). Phone cards are available at kiosks in denominations of DKK 30, 50 and 100.

Travelling with Animals

Copenhagen Airports A/S operates the Veterinary Centre, a state- of-the- art veterinary control station with animal stables and quarantine facilities. The centre is an approved EU Border Inspection Post (BIP), which means that animals arriving from non-EU countries will be checked by the veterinary authorities before being granted entry to the EU. The care of the animals is provided by keepers experienced in handling all kinds of animals from mice to elephants and from aquarium fish to horses. Contact the Veterinary Centre via e-mail here.

Next: Copenhagen Conference Facilities »

Copenhagen - Conference Facilities

Meeting facilities - Hilton Meetings

Tel: +45 3244 5208

Fax: +45 3244 5439

E-mail:

cb_copenhagen-airport@ hilton.com

Website: www.hilton.dk

Hilton Meetings - Terminal 3 is situated on 4th floor in Terminal 3 with a Scandinavian touch and all you need of modern AV equipment.

Hilton Meetings - Terminal 3 has fourteen meeting rooms as follows:

1 Boardroom 1 conference room with space up to 50 persons 9 meetings rooms to 4 – 12 persons 3 offices that is rented out on an hourly basis

You can book your meeting room on the above number.

Next: Copenhagen Handicapped Facilities »

Copenhagen - Handicapped Facilities

Disabled facilities

Terminal 1 (domestic)

The entrance doors to Terminal 1 and between the individual halls are automatic. Therefore, it is easy for users of wheelchairs to move around throughout Terminal 1.

If wheelchair users need assistance, they should contact the ticket offices or service center in gate 6.

Please contact your airline in advance if you need a wheelchair.

Terminals 2 and 3 (international)

Before departure

If assistance is needed, including assistance all the way to the aircraft, you should tell the staff when booking your ticket.

Disabled parking

More information is available on our Web pages on parking.

On departure

The airline staff will help at check-in and baggage handling if the service has been booked with the airline or travel agency before departure. The staff can also help passengers through security check and all the way to boarding the aircraft – either in a wheelchair or in an electric car.

Please contact your airline in advance if you need a wheelchair. All doors are automatic, and there are lifts between the various floors of the terminal Wheelchair accessible toilets are available in all areas of the terminals (see map). The waiting area in the transit hall has a magnetic induction loop (see map).

Electric wheelchairs

Remember to ask the airline whether your flight can carry electric wheelchairs.

The passenger’s own wheelchair must be delivered to the airline at check-in and will then be sent either as overweight baggage or as cargo. If you choose to send it as cargo – which is the cheaper solution – the wheelchair must be checked in not later than four hours before departure.

You should bring along documentation from the producer or importer of the battery showing whether it has been tested according to the rules on dangerous goods.

Collapsible wheelchairs

Passengers can normally use their own wheelchair all the way to the departure gate. The wheelchair will then be placed in the baggage hold and be returned in the airport of arrival together with the other checked baggage.

Please contact the airport of arrival to obtain information on their facilities for disabled persons. The wheelchair will be carried free of charge and is not included in your free baggage allowance.

Services and shopping in the international terminals

It is possible to get around all over the terminals in a wheelchair as the doors are wide and do not have doorsteps.

There are waiting areas in quiet areas designed specially for the elderly and disabled who need assistance.

Passenger escort service

One relative is allowed to escort children and disabled persons all the way to the gate. The escort passport is issued by the service information desk in Terminal 3 against the presentation of photo ID. If the passenger is travelling to a non-Schengen destination, the escort must bring along both photo ID and a valid passport.

You can get more information on the escort service from your airline.

Toilets

There are wheelchair accessible toilets in all terminals.

Accompanying Special-needs Passengers

Passenger Escort Service – an offer to passengers with special needs:

Only passengers from airlines handled by SGS, Air Greenland or Atlantic Airways can use this facility. Passenger Escort Service must be approved in advance by the specific Handling Company or Airline.

Here you can check which airlines offer services for special-needs passengers.

children and young persons (under 17) travelling alone disabled persons or other persons considered to have special needs

Under the Passenger Escort Service, one and only one person (relative, friend or acquaintance) can escort passengers needing assistance through the transit area and all the way to the flight departure gate. Passenger Escort passes can be issued in the period 6.00 a.m. to 10.00 p.m.

For further information about similar arrangements in non-SGS handled airline companies, Air Greenland or Atlantic Airways please contact the airline in question.

How to get a Passenger Escort pass to the Schengen area

After baggage check-in you can get a Passenger Escort pass at the Service Information counter in Terminal 3 against the presentation of valid photo ID, which you must leave at the counter for pick-up when you leave the airport:

danish citizens: passport or driving licence non-Danish citizens: passport, Danish alien passport or Danish residence permit with your photo if the passenger is travelling to a non-Schengen destination, the passenger escort must bring along both photo ID and a valid passport

How to get a Passenger Escort pass to the Non-Schengen area

After baggage check-in you can get the Passenger Escort pass from the Service Information counter in Terminal 3 against presentation of valid ID and a valid passport, a Danish alien passport or a Danish residence permit with your photo.

your ID will be kept at the Service Information counter for pick-up when you leave the airport you must present your passport and Passenger Escort pass at passport control you will not get a Passenger Escort pass unless you bring along your passport

In order to get access to the transit area you must:

accompany the passenger through security control and go through the same security control procedure as passengers do present your Passenger Escort pass to the security staff and have the pass checked electronically follow instructions from the security staff (use card reader) do not bring along hand baggage to the transit area. However, you may bring along a small bag for personal papers and the like

In the transit area, you must observe the following rules:

the Passenger Escort pass must be carried visibly until it is returned at the Service Information counter if the passenger you escort is eligible to shop duty free, you are not allowed to receive the products purchased; doing so would be considered smuggling you must contact the staff at the counter in the departure gate not later than 30 minutes before departure you will not be allowed to escort the passenger on board the aircraft you will not be allowed into the area where special control is made, including extra security control you must leave the transit areas immediately after flight departure (through passport control, where you must return a copy of your Passenger Escort pass request) through the green customs exit if your have escorted a passenger travelling to the Schengen area, the copy must be returned to the Service Information counter you must return your Passenger Escort pass to the Service Information counter, so that they can register that you have left the area

Next: Copenhagen Wireless Lan »

Copenhagen - Wireless Lan

Airport provide WiFi internet access through Terminal 2 - beween gates B2-B19, terminal seating area, British Airways Lounge area. Terminal 3 - security area, bagage pickup, between gates C15-C40, near Carlson Wagonlit Travel. (DKK60 per hour / 30 min/ DKK 40, 4 hrs./ DKK 80)

iPass provide WiFi internet access through airport.

NetPower Ipzone provide WiFi internet access through airport. (400 minutes/ NOK 400)

Boingo provide WiFi internet access through airport. ($21.95 per month / $0.12/min premium location charge)

Next: Copenhagen Hotels »

Copenhagen - Hotels

Hilton Copenhagen Airport

Tel: +45 3250 1501

Fax: +45 3252 8528

E-mail: res_copenhagen-airport@ hilton.com

Web: www.hilton.dk

The five star Hilton Copenhagen Airport is located a few metres from Copenhagen Airport. Easy access to check-in and arrivals area is provided through a covered tunnel.

The hotel has received four prizes:

Best New Business Hotel World Wide 2001 Best Hotel in Copenhagen 2005 and 2006 Best Hotel Chain in Denmark 2001, 2002 and 2006 Best Hotel in Denmark 2002, 2003, 2004, 2005

The hotel has the following facilities:

382 rooms Two restaurants: Horizon All Day and Hamlet - Nordic Grill 1 bar: Axis Bar & Lounge 29 conference rooms with space for up to 90 persons - all conference rooms have natural lighting and are equipped with the latest technology One conference room with space for up to 450 persons Cordless internet access Wellness center with a swimming pool and sauna (for hotel guests only) Executive lounge on 12th floor Bicycles rented free of charge

Next: Copenhagen News Update »

Copenhagen - News Update

21.11.2006

Copenhagen Airport moves up on list of European airports with lowest charges

The level of charges airlines pay to fly out of Copenhagen Airport has gone down. A comparison of the level of charges at the 25 largest airports in Europe shows that Copenhagen Airport is now number nine on the list of airports with the lowest charges.

The charges airlines pay to use the facilities of Copenhagen Airport are among the lowest of major airports in Europe. Out of the 25 largest airports in Europe, Copenhagen is now ninth lowest, with lower charges than those of competitors such as London, Heathrow, Frankfurt and Stockholm.

This appears from an annual comparison of the level of charges at the largest international airports in the world made by Transport Research Laboratory (TRL), an international research institute. The institute has just presented a report showing the results for 2006.

"Now and then it is claimed that charges at Copenhagen Airport are far too high.

With the TRL’s objective comparison in our hands, we can once again reject that claim," said Niels Boserup, President and CEO of Copenhagen Airports A/S.

Charges reduced

Copenhagen Airport reduced its charges by 3% at the turn of the year, with the effect that the airport has moved from having the 12th lowest charges in Europe last year to 9th lowest this year.

The TRL compares the level of charges at 50 airports worldwide on the basis of the price of landing and taking off for eight common aircraft types with average passenger numbers. With few exceptions, the survey comprises all airports with more than 10 million international passengers per year.

The special Danish passenger tax which the Danish government decided to phase out last year is not included in the TRL comparison. For a number of years, this charge made it more expensive for airlines to fly out of Copenhagen than out of many competing airports, irrespective of the level of charges at CPH. At the beginning of 2006, this tax was reduced by half, and it will disappear completely from 2007, which further strengthens the position of Copenhagen Airport in the competition with other North European hubs.

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